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Delighted

Customer feedback made simple

RANKED #1 · TOP 10 NPS & SENTIMENT ANALYSIS TOOLSLISTERSCORE 95.0

A streamlined customer experience platform focused on capturing Net Promoter Score and Customer Satisfaction metrics quickly.

Pricing from	£17.00 per month
Best for	NPS tracking
Website	delighted.com

Strengths and trade-offs

Extremely fast setup in under five minutes
Clean and minimalist design aesthetic

Not built for deep, multifaceted academic research
Higher pricing tiers scale steeply

Appears in

SAAS

Alternatives to Delighted

Promoter.io NPS and customer feedback platform built for service excellence	#2 in Top 10 NPS & Sentiment Analysis Tools	92.7
Qualtrics The enterprise data collection standard	#3 in Top 10 NPS & Sentiment Analysis Tools	90.3
MonkeyLearn No-code machine learning for text analysis and sentiment classification	#4 in Top 10 NPS & Sentiment Analysis Tools	88.0
IBM SPSS Advanced statistical analysis and text analytics for customer research	#5 in Top 10 NPS & Sentiment Analysis Tools	85.7
SurveySparrow Next-generation experience management platform	#6 in Top 10 NPS & Sentiment Analysis Tools	83.3
Survicate Website and app feedback collection with NPS surveys	#7 in Top 10 NPS & Sentiment Analysis Tools	81.0

Questions about Delighted

How much does Delighted cost?

Lister lists Delighted's pricing as: £17.00 per month.

Who is Delighted best for?

Delighted is best for NPS tracking.

Where does Delighted rank?

Delighted is ranked #1 in Top 10 NPS & Sentiment Analysis Tools (Lister Score 95.0), #4 in Top 10 Customer Feedback Tools (Lister Score 88.0) and #6 in Top 10 Feedback Management Software (Lister Score 83.3).

What are the best alternatives to Delighted?

The closest alternatives on Lister are Promoter.io (#2 in Top 10 NPS & Sentiment Analysis Tools), Qualtrics (#3 in Top 10 NPS & Sentiment Analysis Tools) and MonkeyLearn (#4 in Top 10 NPS & Sentiment Analysis Tools).

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