HOME / AI / AI CUSTOMER FEEDBACK TOOLS THAT INTEGRATE WITH SLACK / USERVOICE

UserVoice

RANKED #2 · AI CUSTOMER FEEDBACK TOOLS THAT INTEGRATE WITH SLACKLISTERSCORE 92.0

Customer feedback software designed to help product managers collect and quantify user feedback to make data-driven decisions.

Pricing from	Custom
Best for	Mid-market to enterprise companies
Website	www.uservoice.com

Company facts

Founded	2008
Headquarters	San Francisco
Industry	Software industry
Social profiles	LinkedIn, X, YouTube

Facilities and features

Published pricing
API
Integrations
Single sign-on
SOC 2
GDPR

What stands out

The product brings feedback together with account context for better analysis.

“UserVoice brings feedback together with account context.”UserVoice, own website

UserVoice offers plain-language exploration of feedback using its AI Agent.

“Plain-language exploration Feedback summaries and analysis Source-linked answers Explore the AI Agent → Coming soon Model Context Protocol”UserVoice, own website

Strengths and trade-offs

Strong quantitative feedback analysis
Good enterprise security features

Pricing is relatively high compared to alternatives

Appears in

SOFTWAREVERIFIED

How UserVoice ranks

#2 in AI customer feedback tools that integrate with Slack

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.

“UserVoice captures feedback from wherever it happens, uses AI to enrich and understand it, then helps your teams decide, communicate, and close the loop.”UserVoice, own website

“UserVoice’s Slack integration enables you to keep your whole organization aware of what your customers are saying. Capture feedback and perform common actions right from Slack.”UserVoice, own website

#4 in AI customer feedback tools with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.

“UserVoice captures feedback from wherever it happens, uses AI to enrich and understand it, then helps your teams decide, communicate, and close the loop.”UserVoice, own website

“Do you offer a trial? Yes, free trials are available.”UserVoice, own website

#8 in Best feature request software

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Explore → Feature requests Manage every request from first vote to shipped.”UserVoice, own website

#7 in User research software with Jira integration

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.

“UserVoice is a customer intelligence platform that helps teams capture feedback from multiple sources, analyze and enrich it with customer and account context, and take action while keeping customers informed.”UserVoice, own website

“UserVoice connects with Jira to keep your Product and Engineering teams in sync throughout the product development process.”UserVoice, own website

Alternatives to UserVoice

Promoter.io NPS and customer feedback platform built for service excellence	#1 in AI customer feedback tools that integrate with Slack	94.0
NEXT AI Ambient customer intelligence	#3 in AI customer feedback tools that integrate with Slack	90.0
Qualaroo Website feedback and heatmap analytics platform	#4 in AI customer feedback tools that integrate with Slack	90.0
SupportLogic The dedicated AI infrastructure for Customer Experience	#5 in AI customer feedback tools that integrate with Slack	90.0
Typeform People-friendly forms and surveys	#6 in AI customer feedback tools that integrate with Slack	90.0
SurveyMonkey The world's most popular survey tool	#7 in AI customer feedback tools that integrate with Slack	86.0

Questions about UserVoice

How much does UserVoice cost?

Lister lists UserVoice's pricing as: Custom.

Who is UserVoice best for?

UserVoice is best for mid-market to enterprise companies.

Where does UserVoice rank?

UserVoice is ranked #2 in AI customer feedback tools that integrate with Slack (Lister Score 92.0), #3 in Top 10 Feedback Management Software (Lister Score 90.3), #4 in AI customer feedback tools with a free trial (Lister Score 92.0), #7 in User research software with Jira integration (Lister Score 92.0) and #8 in Best feature request software (Lister Score 92.0).

What are the best alternatives to UserVoice?

The closest alternatives on Lister are Promoter.io (#1 in AI customer feedback tools that integrate with Slack), NEXT AI (#3 in AI customer feedback tools that integrate with Slack) and Qualaroo (#4 in AI customer feedback tools that integrate with Slack).

Where is UserVoice based?

UserVoice is headquartered in San Francisco, and was founded in 2008.

Is this your company?

Claim UserVoice to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.