01
Promoter.io
NPS and customer feedback platform built for service excellence
Promoter.io is a customer feedback platform that redirects to Retently. It helps brands measure NPS and CSAT across multiple channels.
94.0
Best AI customer feedback tools that integrate with Slack in 2026
10 ranked, with a plain verdict on every entry.
Promoter.io ranks first among the top 10 AI customer feedback tools that integrate with Slack in 2026, with a Lister Score of 94.0.
Promoter.io takes the top spot on this list for ecommerce and B2B teams. UserVoice is built for Product, customer success, and revenue teams, and pricing scales with usage rather than seats, allowing all teams to act on the same signal. NEXT AI serves Product, marketing, CX and support teams.RANKENTRYSCORETRENDFROM
2
UserVoiceBrings feedback together with account context to detect patterns and summarise ideas92.0NEWCustom
UserVoiceBrings feedback together with account context to detect patterns and summarise ideas92.0NEWCustom3
NEXT AIThe AI tool replaces manual tagging by automatically clustering themes and quantifying drivers90.0NEW–
NEXT AIThe AI tool replaces manual tagging by automatically clustering themes and quantifying drivers90.0NEW–6
TypeformUses conversational logic to double completion rates compared to traditional forms90.0NEW$25 per month
TypeformUses conversational logic to double completion rates compared to traditional forms90.0NEW$25 per month10
Zonka FeedbackUnifies customer feedback from various sources into a single view82.0NEWContact for pricing
Zonka FeedbackUnifies customer feedback from various sources into a single view82.0NEWContact for pricingCURATED · UPDATED REGULARLY
The ranking, in detail
02
UserVoice
UserVoice is an enterprise customer intelligence platform that captures feedback from various sources. It utilises AI to enrich and understand this data, helping teams decide, communicate, and close the loop effectively.
92.0
03
NEXT AI
Agentic AI building persistent customer memory for action
NEXT AI is an ambient customer intelligence platform that builds persistent memory from interactions. It utilises agentic AI to drive action across marketing and product teams.
90.0
04
Qualaroo
Website feedback and heatmap analytics platform
Qualaroo is an AI-powered feedback tool that captures real-time user insights via contextual micro-surveys on websites and apps. It gently nudges users for feedback without being intrusive, targeting specific individuals based on their behaviour.
90.0
05
SupportLogic
Enterprise AI infrastructure for support teams
SupportLogic provides enterprise AI infrastructure for customer experience teams. It replaces legacy support CRM stacks with autonomous agents and a unified data cloud.
90.0
06
Typeform
People-friendly forms and surveys
Typeform is a form builder that helps businesses collect data through engaging surveys and quizzes. It offers AI-powered automation to streamline workflows and research.
90.0
07
SurveyMonkey
The world's most popular survey tool
SurveyMonkey is the world’s most popular survey software, built for business and loved by users. It helps organisations collect feedback, understand it, and act on it with confidence.
86.0
08
Hotjar
Understand how your users behave
Hotjar has merged with Contentsquare to form a single experience intelligence platform. It combines heatmaps, session replay, and surveys with advanced analytics capabilities.
84.0
09
Orvera AI
Agentic AI for enterprise customer experience
Orvera AI is an agentic platform for enterprise customer experience. It resolves interactions across voice, chat and every digital channel.
84.0
10
Zonka Feedback
Feedback platform with real-time alerts for swift response to negative feedback
Zonka Feedback is an AI customer feedback and intelligence platform. It unifies data to provide actionable insights across multiple channels.
82.0
Not on this ranking?
Positions 1, 2 and 3 are available to buy for twelve months.
Frequently asked questions
What is the best AI customer feedback tools that integrate with Slack?
Promoter.io ranks first on Lister. Promoter.io is a customer feedback platform that redirects to Retently. It helps brands measure NPS and CSAT across multiple channels.
What are the top 10 AI customer feedback tools that integrate with Slack?
1. Promoter.io; 2. UserVoice; 3. NEXT AI; 4. Qualaroo; 5. SupportLogic; 6. Typeform; 7. SurveyMonkey; 8. Hotjar; 9. Orvera AI; 10. Zonka Feedback.
Are there free options for AI customer feedback tools that integrate with Slack?
No free option is confirmed in the recorded pricing for this ranking. Check each provider's pricing page for current plans and trials.
What do the top four say they are built for?
Promoter.io says it is built for ecommerce and B2B teams, and UserVoice for Product, customer success, and revenue teams. NEXT AI says it is built for Product, marketing, CX and support teams, and Qualaroo for Product teams seeking in-context user feedback.
What should a buyer check before signing up?
NEXT AI states that the Starter plan is limited to a maximum duration of six months. Those are the limits each AI tool publishes itself, not a full account of any plan.
