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Zonka Feedback
Feedback platform with real-time alerts for swift response to negative feedback
Zonka Feedback specialises in collecting and responding to customer feedback with real-time alerts. It helps teams monitor NPS and CSAT metrics actively, enabling rapid follow-up on negative feedback before issues escalate.
| Pricing from | Contact for pricing |
| Best for | Teams focused on improving NPS or CSAT |
| Website | www.zonkafeedback.com |
Strengths and trade-offs
- Real-time notification system ensures urgent feedback is never missed
- Specialised for feedback collection and NPS tracking
- Pricing opacity requires sales contact
- Less suitable for general form collection use cases
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