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Hotjar

Understand how your users behave

A behavior analytics and feedback tool that combines visual heatmaps with on-site feedback surveys.

Pricing from$32 per month
Best forWebsite user experience feedback
Websitewww.hotjar.com

Company facts

Social profilesLinkedIn, Instagram, YouTube

Facilities and features

  • Published pricing
  • Free plan
  • Self-serve sign-up
  • Integrations

What stands out

The AI tool captures up to 200k sessions per month on its free plan.

“Capture up to 200k sessions per month”Hotjar, own website

The AI tool includes over ten integrations such as Slack and Jira.

“10+ Integrations Chevron Connect Slack, Jira, Unbounce, and more — included in the free plan.”Hotjar, own website

Strengths and trade-offs

  • Combines qualitative surveys with behavioral heatmaps
  • Easy installation via tracking code
  • Not designed for long-form academic research
  • Pricing scales quickly with high traffic

Appears in

How Hotjar ranks

#8 in AI customer feedback tools that integrate with Slack

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Sense AI Chevron AI-powered summaries of heatmaps and recordings.”Hotjar, own website
“10+ Integrations Chevron Connect Slack, Jira, Unbounce, and more — included in the free plan.”Hotjar, own website

#10 in AI customer feedback tools with a free plan

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.

“AI-powered summaries of heatmaps and recordings. Ask questions about your data, get recommended next steps instantly.”Hotjar, own website
“Contentsquare has a free plan that includes 200k sessions per month, heatmaps, session replay, surveys, error monitoring, funnels, and 10+ integrations.”Hotjar, own website

#10 in AI customer feedback tools with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.

“AI-powered summaries of heatmaps and recordings. Ask questions about your data, get recommended next steps instantly.”Hotjar, own website
“You ll also start with a 15-day trial of the Growth plan — no credit card required.”Hotjar, own website

Alternatives to Hotjar

FullStory#2 in Top 10 Heat Map & Session Recording92.7
Clarity#3 in Top 10 Heat Map & Session Recording90.3
Smartlook#4 in Top 10 Heat Map & Session Recording88.0
Crazy Egg#5 in Top 10 Heat Map & Session Recording85.7
Mouseflow#6 in Top 10 Heat Map & Session Recording83.3
Inspectlet#7 in Top 10 Heat Map & Session Recording81.0

Questions about Hotjar

How much does Hotjar cost?

Lister lists Hotjar's pricing as: $32 per month.

Who is Hotjar best for?

Hotjar is best for website user experience feedback.

Where does Hotjar rank?

Hotjar is ranked #1 in Top 10 Heat Map & Session Recording (Lister Score 95.0), #1 in Top 10 Session Recording & Heatmap Tools (Lister Score 95.0), #3 in Top 10 Web Analytics Tools (Lister Score 90.3), #3 in Top 10 Website Analytics Tools (Lister Score 90.3), #4 in Top 10 Feedback Management Software (Lister Score 88.0), #5 in Top 10 Market Research Platforms (Lister Score 85.7), #8 in AI customer feedback tools that integrate with Slack (Lister Score 84.0), #8 in Top 10 Survey Tools (Lister Score 78.7), #9 in Top 10 Survey Distribution Platforms (Lister Score 76.3), #9 in Top 10 Web Analytics Platforms (Lister Score 76.3), #10 in AI customer feedback tools with a free plan (Lister Score 84.0) and #10 in AI customer feedback tools with a free trial (Lister Score 84.0).

What are the best alternatives to Hotjar?

The closest alternatives on Lister are FullStory (#2 in Top 10 Heat Map & Session Recording), Clarity (#3 in Top 10 Heat Map & Session Recording) and Smartlook (#4 in Top 10 Heat Map & Session Recording).

Is this your company?

Claim Hotjar to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.