The closest alternatives to Hotjar on Lister are SurveyMonkey, Typeform and Qualtrics, the companies that share the most rankings with it. Each is compared below on its stated best fit, starting price and Lister Score.
How to choose an alternative to Hotjar
Start from what you need it for. Where each fits best, as Lister records it:
Closest to Hotjar by the rankings they share: SurveyMonkey (4 rankings), Typeform (4 rankings) and Qualtrics (3 rankings).
Free to start, by their stated pricing: Google Analytics 4 and Mixpanel.
Stated starting prices: SurveyMonkey ($25 per month), Typeform ($25 per month), Crazy Egg ($29/month) and SurveySparrow ($19 per month).
Custom or quote-based pricing: Qualtrics, Adobe Analytics, FullStory and UserVoice.
Each Lister Score is the alternative's score on the ranking named in its row, so compare scores within one ranking rather than across rankings. How the score is made.
Each alternative in brief
01

The world's most popular survey tool
#1 in Top 10 Survey Tools: A globally recognized survey platform offering intuitive questionnaire building, robust analytics, and a massive audience panel for market research.
PROS- Extensive template library
- Strong third-party integrations
CONS- Advanced features require expensive tiers
- Free plan is very limited
95.0
02

People-friendly forms and surveys
#3 in Top 10 Market Research Platforms: Typeform specialises in creating engaging, conversational forms and surveys that deliver superior user experience and completion rates through interactive one-question-at-a-time design.
PROS- Exceptional user interface and design
- High completion rates due to conversational layout
CONS- Response limits on lower tiers
- Not ideal for long, academic questionnaires
90.3
03

The enterprise data collection standard
#1 in Top 10 Market Research Platforms: Qualtrics is the leading XM (Experience Management) platform, enabling organisations to collect, analyse and act on customer, employee and brand feedback across all touchpoints with advanced AI and automation.
PROS- Extremely powerful statistical and text analytics
- Highly customizable survey logic and branding
CONS- Steep learning curve for non-technical users
- Pricing is very high for smaller businesses
95.0
04

#2 in Top 10 Session Recording & Heatmap Tools: Crazy Egg provides heatmaps, scroll maps, session recordings and A/B testing capabilities. The platform emphasises visual engagement metrics and offers form analytics to identify friction points in user journeys.
PROS- Detailed scroll maps showing exact drop-off points
- Built-in A/B testing and traffic splitting tools
CONS- Session recording features are less robust than competitors
92.7
05

Industry-leading free web analytics platform with AI-powered insights
#1 in Top 10 Web Analytics Tools: Google's latest analytics platform offers advanced event tracking, machine learning insights, and seamless integration with Google's marketing ecosystem. Supports cross-platform measurement and provides real-time data processing.
PROS- Completely free with unlimited data processing
- Advanced machine learning insights and predictive capabilities
CONS- Steep learning curve for new users transitioning from older versions
- Free tier lacks some advanced features available in premium alternatives
95.0
06

Enterprise intelligence for complex data needs
#2 in Top 10 Website Analytics Tools: Part of Adobe Experience Cloud, this platform delivers advanced segmentation, multi-channel attribution, and real-time data analysis. It integrates seamlessly with other Adobe marketing tools for unified customer insights.
PROS- Incredible data processing power
- Advanced attribution modelling
CONS- Very expensive pricing model
- Requires specialist technical staff
92.7
07

#2 in Top 10 Heat Map & Session Recording: A digital intelligence platform that indexes every user interaction to capture rage clicks, errors, and deep session analytics.
PROS- Powerful search and error-tracking capabilities
- Deep qualitative insights for complex web apps
CONS- Significantly more expensive than standard alternatives
92.7
08

The product analytics solution
#2 in Top 10 Web Analytics Tools: Mixpanel specialises in tracking user actions and events rather than page views, enabling deep product analytics. Offers cohort analysis, funnel visualisation, and retention tracking optimised for SaaS and mobile applications.
PROS- Fast query speeds for event data
- Generous free tier for startups
CONS- Requires careful event tracking setup
- Less focused on traditional marketing channels
92.7
09

Next-generation experience management platform
#2 in Top 10 Market Research Platforms: SurveySparrow provides an intuitive survey builder with mobile-optimised templates, real-time collaboration, and advanced reporting designed for modern researchers and marketers.
PROS- Chat-like interface boosts engagement
- Good automation for recurring pulses
CONS- Reporting tools are less robust than competitors
- Mobile app functionality is limited
92.7
10

#2 in AI customer feedback tools that integrate with Slack: UserVoice is an enterprise customer intelligence platform that captures feedback from various sources. It utilises AI to enrich and understand this data, helping teams decide, communicate, and close the loop effectively.
PROS- Strong quantitative feedback analysis
- Good enterprise security features
CONS- Pricing is relatively high compared to alternatives
92.0