A unified customer service platform designed to help support teams deliver personal and connected help experiences.
| Pricing from | $15 per agent/month |
| Best for | Small and medium teams needing a customer journey view |
| Website | www.kayako.com |
Strengths and trade-offs
- Customer journey timeline view for every ticket
- Good balance of self-service and live support tools
- Slower release cycle for new features recently
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