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Mizo

The modern service stack for MSPs

RANKED #2 · AI CUSTOMER SUPPORT AGENTS THAT INTEGRATE WITH MICROSOFT TEAMSLISTERSCORE 90.0

Mizo deploys managed AI agents to resolve MSP tickets end-to-end. It handles intake, verification, triage, dispatch, and resolution within existing tools.

Website

mizo.tech

Company facts

Social profiles

Facilities and features

Published pricing
Free trial
Integrations

What stands out

Mizo automatically triages, merges, and dispatches tickets to the best resolver.

“Mizo automatically triages, merges, and dispatches tickets to the best resolver — AI agent or technician — with agreement selection built in.”Mizo, own website

Mizo offers one-click deployment that removes months of manual setup.

“03 / Deployment One-click deployment”Mizo, own website

Worth knowing

Resolution actions for RMM integrations are still rolling out.

“Resolution actions are rolling out.”Mizo, own website

Strengths and trade-offs

Mizo automatically triages, merges, and dispatches tickets to the best resolver.
Mizo offers one-click deployment that removes months of manual setup.

Appears in

AIVERIFIED

How Mizo ranks

#2 in AI customer support agents that integrate with Microsoft Teams

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Phone Agent Answers every inbound call and hands off a fully detailed ticket Intake Agent Unifies email, portal, chat, and phone into one clean, enriched ticket”Mizo, own website

“Microsoft Teams Communication Enable AI-powered support directly within Microsoft Teams channels.”Mizo, own website

#3 in AI help desks that integrate with Microsoft Teams

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Deploy managed AI agents that resolve tickets end to end From the first phone call, email, or chat to verified, documented resolution — Mizo's agents handle intake,”Mizo, own website

“Microsoft Teams Communication Enable AI-powered support directly within Microsoft Teams channels.”Mizo, own website

#6 in Best AI agent assist tools

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Deploy managed AI agents that resolve tickets end to end From the first phone call, email, or chat to verified, documented resolution — Mizo's agents handle intake,”Mizo, own website

Alternatives to Mizo

Social Intents AI customer support & live chat for teams	#1 in AI customer support agents that integrate with Microsoft Teams	94.0
Rezolve.ai Agentic AI service desk for IT, HR & finance	#3 in AI customer support agents that integrate with Microsoft Teams	90.0
Typewise A resolution engine, not another chatbot.	#4 in AI customer support agents that integrate with Microsoft Teams	90.0
SignalZen AI answers what it can, your team handles what matters	#5 in AI customer support agents that integrate with Microsoft Teams	88.0
Atomicwork AI workforce for enterprise IT with agentic ITSM & ESM	#6 in AI customer support agents that integrate with Microsoft Teams	86.0
Talkative Omnichannel AI that’s always evolving, infinitely scalable, and delivers value fast	#7 in AI customer support agents that integrate with Microsoft Teams	86.0

Questions about Mizo

Where does Mizo rank?

Mizo is ranked #2 in AI customer support agents that integrate with Microsoft Teams (Lister Score 90.0), #3 in AI help desks that integrate with Microsoft Teams (Lister Score 90.0) and #6 in Best AI agent assist tools (Lister Score 90.0).

What are the best alternatives to Mizo?

The closest alternatives on Lister are Social Intents (#1 in AI customer support agents that integrate with Microsoft Teams), Rezolve.ai (#3 in AI customer support agents that integrate with Microsoft Teams) and Typewise (#4 in AI customer support agents that integrate with Microsoft Teams).

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