SimpleSupport
One widget, one inbox, one thread per issue
SimpleSupport is a lightweight ticket system that integrates into websites via a single script tag. It organises customer queries from email and WhatsApp into threaded conversations.
| Best for | small businesses and early-stage products |
| Website | simplesupport.uk |
Company facts
| Brand colour | #4f46e5 |
Facilities and features
- Published pricing
- Free plan
- Self-serve sign-up
- API
- Integrations
- Single sign-on
- GDPR
What stands out
SimpleSupport installs in minutes with just one line of code.
“Add a simple ticket system to your website in 1 line of code. Customers open tickets from your site.”SimpleSupport, own website
The product is GDPR compliant by default without tracking cookies.
“GDPR by default No tracking cookies.”SimpleSupport, own website
Worth knowing
New tickets pause when the monthly limit is reached until the next month or an upgrade.
“New tickets pause at the end of the month and resume on the 1st — or upgrade”SimpleSupport, own website
Strengths and trade-offs
- SimpleSupport installs in minutes with just one line of code.
- The product is GDPR compliant by default without tracking cookies.
- New tickets pause when the monthly limit is reached until the next month or an upgrade.
Appears in
How SimpleSupport ranks
#5 in Shared inbox software with a free plan
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.
“SimpleSupport puts support back on your website, where it belongs. One widget, one inbox, one thread per issue.”SimpleSupport, own website
“Free plan that's actually useful 100 tickets/month, 1 seat, full access to the core features.”SimpleSupport, own website
Alternatives to SimpleSupport
 HelpLaneAI-native helpdesk for modern teams | #1 in Shared inbox software with a free plan | 100.0 |
 Lodgestory by InboxcentralUnify messaging channels in one inbox with automation | #2 in Shared inbox software with a free plan | 100.0 |
 ChatwootThe modern open-source customer support platform | #3 in Shared inbox software with a free plan | 94.0 |
 HelploomHandloomed customer support software that doesn't break your bank | #4 in Shared inbox software with a free plan | 94.0 |
 Smart SupportDeliver smarter, faster, scalable customer support with Smart Support | #6 in Shared inbox software with a free plan | 94.0 |
 GistA better customer experience across support, marketing, and sales | #7 in Shared inbox software with a free plan | 88.0 |
Questions about SimpleSupport
Who is SimpleSupport best for?
SimpleSupport is best for small businesses and early-stage products.
Where does SimpleSupport rank?
SimpleSupport is ranked #5 in Shared inbox software with a free plan (Lister Score 94.0).
What are the best alternatives to SimpleSupport?
The closest alternatives on Lister are HelpLane (#1 in Shared inbox software with a free plan), Lodgestory by Inboxcentral (#2 in Shared inbox software with a free plan) and Chatwoot (#3 in Shared inbox software with a free plan).
Is this your company?
Claim SimpleSupport to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.