Gist
A better customer experience across support, marketing, and sales
Gist is an all-in-one platform combining email marketing, live chat, and help desk software. It unifies support, marketing, and sales tools to improve customer experience.
| Best for | Small businesses seeking an integrated CRM and support suite |
| Website | getgist.com |
Company facts
| Social profiles | LinkedIn, X, Facebook |
Facilities and features
- Published pricing
- Self-serve sign-up
- Integrations
What stands out
The product consolidates multiple communication channels into a single application.
“Gist lets your entire team rally around a single app for day to day work.”Gist, own website
The product offers a visual campaign builder for multi-channel automation.
“send cohesive messages across tons of channels — inside your app and out.”Gist, own website
Strengths and trade-offs
- The product consolidates multiple communication channels into a single application.
- The product offers a visual campaign builder for multi-channel automation.
Appears in
Complaint management software for small businesses
1
HelpDesk.com98.02
Mojo Helpdesk98.03
UserDeck98.0RANKINGfull ranking →SOFTWAREVERIFIEDShared inbox software with a free plan
1
HelpLane100.02
Lodgestory by Inboxcentral100.03
Chatwoot94.0RANKINGfull ranking →How Gist ranks
#10 in Complaint management software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 12.
“Deliver top-notch support with a collaborative, efficient Inbox Knowledge Base”Gist, own website
“Paul H Founder - Small-Business Gist offers many options that allow us to talk to the phone, record the use on our page,”Gist, own website
#7 in Shared inbox software with a free plan
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 12.
“Inbox Deliver top-notch support with a collaborative, efficient Inbox”Gist, own website
“Sign up for free Free for 2 users.”Gist, own website
Alternatives to Gist
| HelpLane AI-native helpdesk for modern teams | #1 in Shared inbox software with a free plan | 100.0 |
| Lodgestory by Inboxcentral Unify messaging channels in one inbox with automation | #2 in Shared inbox software with a free plan | 100.0 |
| Chatwoot The modern open-source customer support platform | #3 in Shared inbox software with a free plan | 94.0 |
 HelploomHandloomed customer support software that doesn't break your bank | #4 in Shared inbox software with a free plan | 94.0 |
 SimpleSupportOne widget, one inbox, one thread per issue | #5 in Shared inbox software with a free plan | 94.0 |
 Smart SupportDeliver smarter, faster, scalable customer support with Smart Support | #6 in Shared inbox software with a free plan | 94.0 |
Questions about Gist
Who is Gist best for?
Gist is best for small businesses seeking an integrated CRM and support suite.
Where does Gist rank?
Gist is ranked #7 in Shared inbox software with a free plan (Lister Score 88.0) and #10 in Complaint management software for small businesses (Lister Score 88.0).
What are the best alternatives to Gist?
The closest alternatives on Lister are HelpLane (#1 in Shared inbox software with a free plan), Lodgestory by Inboxcentral (#2 in Shared inbox software with a free plan) and Chatwoot (#3 in Shared inbox software with a free plan).
Is this your company?
Claim Gist to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.