TheyDo
The experience context platform
TheyDo is an Experience Context Platform that structures scattered data into a reliable customer context. It provides a single source of truth for teams and AI agents to reason over.
| Best for | CX teams |
| Website | theydo.com |
Company facts
| Founded | 2016 |
| Headquarters | Amsterdam, NL |
| Social profiles | LinkedIn, X, YouTube |
Facilities and features
- Published pricing
- Integrations
What stands out
The product aligns business KPIs and voice of the customer data to the customer journey.
“TheyDo Agent aligns business KPIs, voice of the customer data, and customer interactions to the journey CX teams build.”TheyDo, own website
The product gives AI platforms secured access to unified experience data through TheyDo MCP.
“TheyDo MCP gives AI platforms secured, governed access to TheyDo’s unified experience data, journeys, logic and agent.”TheyDo, own website
Strengths and trade-offs
- The product aligns business KPIs and voice of the customer data to the customer journey.
- The product gives AI platforms secured access to unified experience data through TheyDo MCP.
Appears in
Enterprise customer journey mapping software
1
FullStory94.02
Contentsquare92.03
Smaply92.0RANKINGfull ranking →SOFTWAREVERIFIEDBest customer journey mapping software
1FullStory94.02
Funnelytics94.03
Milkymap92.0RANKINGfull ranking →How TheyDo ranks
#7 in Best customer journey mapping software
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“This caught the attention of customers who wanted to use the product for themselves and the idea for TheyDo, a user-friendly software platform for customer journey management, was born in 2019.”TheyDo, own website
#6 in Enterprise customer journey mapping software
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“This caught the attention of customers who wanted to use the product for themselves and the idea for TheyDo, a user-friendly software platform for customer journey management, was born in 2019.”TheyDo, own website
“Scale decision-making in customer operations, including enterprise capabilities and access controls.”TheyDo, own website
Alternatives to TheyDo
| FullStory | #1 in Enterprise customer journey mapping software | 94.0 |
| Contentsquare Comprehensive digital experience platform combining multiple analytics tools | #2 in Enterprise customer journey mapping software | 92.0 |
| Smaply Customer journey management that turns evidence into action | #3 in Enterprise customer journey mapping software | 92.0 |
 GenesysStop automating interactions. Start orchestrating experiences. | #4 in Enterprise customer journey mapping software | 90.0 |
 Lucidchart | #5 in Enterprise customer journey mapping software | 90.0 |
 JourneyTrackDecision intelligence for customer journeys | #7 in Enterprise customer journey mapping software | 88.0 |
Questions about TheyDo
Who is TheyDo best for?
TheyDo is best for CX teams.
Where does TheyDo rank?
TheyDo is ranked #6 in Enterprise customer journey mapping software (Lister Score 90.0) and #7 in Best customer journey mapping software (Lister Score 90.0).
What are the best alternatives to TheyDo?
The closest alternatives on Lister are FullStory (#1 in Enterprise customer journey mapping software), Contentsquare (#2 in Enterprise customer journey mapping software) and Smaply (#3 in Enterprise customer journey mapping software).
Where is TheyDo based?
TheyDo is headquartered in Amsterdam, NL, and was founded in 2016.
Is this your company?
Claim TheyDo to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.