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CDESK is an excellent helpdesk for any company. Modules and connections make it a powerful tool for digitising processes.

Official website

Company facts

Social profilesLinkedIn, Facebook, YouTube

Facilities and features

Its website also mentions:

  • Published pricing
  • Free trial
  • Self-serve sign-up
  • Integrations
  • GDPR

What stands out

CDESK guides users through operations using a predefined structure.

“CDESK guides you easily through numerous operations to accomplish even challenging tasks, thanks to its predefined structure.”CDESK, own website

The product supports management according to ISO standards.

“CDESK supports management according to ISO 9001, ISO 27001 and ISO 20000 standards,”CDESK, own website

How it ranks

CDESK is ranked 4th of 10 in Enterprise IT service management software (Lister Score 92.0).

#4 in Enterprise IT service management software · Lister Score 92.0

CDESK is service and helpdesk software designed for service providers. It manages internal processes and customer-facing jobs professionally.

Guides users through operations using a predefined structure.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 16.

“Service Management software for internal processes and customer-facing jobs.”CDESK, own website
“Find out more Large enterprises Adaptability to your processes, ensuring high data protection, support for on-premise operations and adherence to internal standards, audits and compliance requirements.”CDESK, own website
RankEnterprise IT service management softwareScore
1HelpSpot98.0
2Deskpro94.0
3OTRS94.0
4CDESK92.0
5Rezolve.ai90.0
6SysAid90.0
7HaloITSM88.0
8ManageEngine84.0
9OpenText84.0
10SmarterTools82.0

Frequently asked questions

How does CDESK rank on Lister?

CDESK is ranked 4th of 10 in Enterprise IT service management software (Lister Score 92.0).

More software rankings in IT service management

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