CDESK is an excellent helpdesk for any company. Modules and connections make it a powerful tool for digitising processes.
| Website | cdesk.eu |
Company facts
| Social profiles | LinkedIn, Facebook, YouTube |
Facilities and features
- Published pricing
- Free trial
- Self-serve sign-up
- Integrations
- GDPR
What stands out
CDESK supports management according to ISO standards and ITIL principles.
“CDESK supports management according to ISO 9001, ISO 27001 and ISO 20000 standards,”CDESK, own website
The product allows users to make calls directly from the system via VoIP integration.
“The biggest new feature is the new VoIP integration with the Zadarma service,”CDESK, own website
Appears in
Self-hosted IT service management software
1
HelpSpot98.02
Nine Minds98.03
Smart Support94.0RANKINGfull ranking →SOFTWAREVERIFIEDEnterprise IT service management software
1HelpSpot98.02
Deskpro94.03
OTRS94.0RANKINGfull ranking →How CDESK ranks
#4 in Enterprise IT service management software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.
“Service Management software for internal processes and customer-facing jobs.”CDESK, own website
“Find out more Large enterprises Adaptability to your processes, ensuring high data protection, support for on-premise operations and adherence to internal standards, audits and compliance requirements.”CDESK, own website
#4 in Self-hosted IT service management software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.
“ITSM tool for centralized communication, process management, SLAs and orders, connection with ERP and reporting for effective decision-making.”CDESK, own website
“Adaptability to your processes, ensuring high data protection, support for on-premise operations and adherence to internal standards, audits and compliance requirements.”CDESK, own website
Alternatives to CDESK
| HelpSpot Email-centric help desk with all-inclusive pricing | #1 in Self-hosted IT service management software | 98.0 |
| Nine Minds Product | #2 in Self-hosted IT service management software | 98.0 |
| Smart Support Deliver smarter, faster, scalable customer support with Smart Support | #3 in Self-hosted IT service management software | 94.0 |
 iTopProduct | #5 in Self-hosted IT service management software | 84.0 |
 ManageEngineTotal visibility and complete control powered by AI | #6 in Self-hosted IT service management software | 84.0 |
 OpenText | #7 in Self-hosted IT service management software | 84.0 |
Questions about CDESK
Where does CDESK rank?
CDESK is ranked #4 in Self-hosted IT service management software (Lister Score 92.0) and #4 in Enterprise IT service management software (Lister Score 92.0).
What are the best alternatives to CDESK?
The closest alternatives on Lister are HelpSpot (#1 in Self-hosted IT service management software), Nine Minds (#2 in Self-hosted IT service management software) and Smart Support (#3 in Self-hosted IT service management software).
Is this your company?
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