OpenText
An information management software provider helping large enterprises manage structured and unstructured data.
| Pricing from | Custom |
| Best for | Large-scale enterprise information management |
| Website | www.opentext.com |
Company facts
| Social profiles | LinkedIn, X, Instagram, YouTube, Crunchbase |
OpenText pricing
Pricing as Lister records it: Custom
Prices change: check OpenText's own pricing page before you buy.
Facilities and features
- Integrations
What stands out
The product offers flexible deployment options including private cloud and on-premises infrastructure.
“Private cloud Unlock the value of the cloud while maintaining control and compliance”OpenText, own website
The product integrates Aviator AI to understand business goals and automate content management.
“AI that understands your business, your data, and your goals OpenText™ Content Aviator™”OpenText, own website
Strengths and trade-offs
- Massive scalability for enterprise data
- Comprehensive regulatory compliance features
- High cost and complex deployment process
Appears in
Best EDI software
1
Babelway98.02
Datatruck98.03
Orderful94.0RANKINGfull ranking →SOFTWAREVERIFIEDSelf-hosted IT service management software
1
HelpSpot98.02
Nine Minds98.03
Smart Support94.0RANKINGfull ranking →SOFTWAREVERIFIEDEnterprise IT service management software
1HelpSpot98.02
Deskpro94.03
OTRS94.0RANKINGfull ranking →SAASTop 10 Document Management Systems
1
DocuWare95.02
M-Files92.73
PandaDoc90.3RANKINGfull ranking →Top rankings in IT service management
All IT service management rankings →
How OpenText ranks
#9 in Best EDI software
How the score is made up: 20 for evidence on its own site; 16 for how complete its published information is; 40 for fit to this ranking's criteria; 8 for buying information on its own site.
“Connect once, reach anything with a secure B2B integration platform Supply Chain Orchestration OpenText™ Trading Grid™”OpenText, own website
#9 in Enterprise IT service management software
How the score is made up: 20 for evidence on its own site; 16 for how complete its published information is; 40 for fit to this ranking's criteria; 8 for buying information on its own site.
“OpenText™ Service Management Aviator™ Empower users, service agents, and IT staff to find the answers they need”OpenText, own website
“Explore scalable and flexible deployment options for global organizations of any size”OpenText, own website
#7 in Self-hosted IT service management software
How the score is made up: 20 for evidence on its own site; 16 for how complete its published information is; 40 for fit to this ranking's criteria; 8 for buying information on its own site.
“OpenText™ Service Management Aviator™ Empower users, service agents, and IT staff to find the answers they need”OpenText, own website
“On-premises Maintain full control of your data on your own infrastructure”OpenText, own website
Alternatives to OpenText
 HelpSpotEmail-centric help desk with all-inclusive pricing | #1 in Self-hosted IT service management software | 98.0 |
| Nine Minds Product | #2 in Self-hosted IT service management software | 98.0 |
| Smart Support Deliver smarter, faster, scalable customer support with Smart Support | #3 in Self-hosted IT service management software | 94.0 |
 CDESKProduct | #4 in Self-hosted IT service management software | 92.0 |
 iTopProduct | #5 in Self-hosted IT service management software | 84.0 |
 ManageEngineTotal visibility and complete control powered by AI | #6 in Self-hosted IT service management software | 84.0 |
Questions about OpenText
How much does OpenText cost?
OpenText's pricing, as Lister records it: Custom.
Who is OpenText best for?
OpenText is best for large-scale enterprise information management.
Where does OpenText rank?
OpenText is ranked #7 in Self-hosted IT service management software (Lister Score 84.0), #9 in Best EDI software (Lister Score 84.0), #9 in Enterprise IT service management software (Lister Score 84.0) and #9 in Top 10 Document Management Systems (Lister Score 76.3).
What are the best alternatives to OpenText?
The closest alternatives on Lister are HelpSpot (#1 in Self-hosted IT service management software), Nine Minds (#2 in Self-hosted IT service management software) and Smart Support (#3 in Self-hosted IT service management software).
Add this badge to your site
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#7 in Self-hosted IT service management software
#9 in Best EDI software
#9 in Enterprise IT service management software
#9 in Top 10 Document Management Systems
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