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Freshworks CRM
Affordable AI-powered CRM with built-in engagement and automation
Freshworks CRM combines affordable pricing with AI-powered insights, customer data enrichment, and engagement automation. It provides core CRM functionality with email automation, calling integration, and activity tracking suitable for small to mid-market sales teams and startups seeking cost-effective engagement tools.
| Pricing from | £10/month per user |
| Best for | Startups and cost-conscious small teams seeking affordable CRM with basic AI capabilities |
| Website | www.freshworks.com/crm |
Strengths and trade-offs
- Extremely competitive pricing with AI-powered lead scoring built in
- Intuitive setup and minimal configuration required for rapid deployment
- Automation capabilities are basic compared to dedicated engagement platforms
- Limited customisation and advanced workflow options
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