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Freshworks CRM

Affordable AI-powered CRM with built-in engagement and automation

RANKED #9 · TOP 10 SALES ENGAGEMENT PLATFORMSLISTERSCORE 76.3

Freshworks CRM combines affordable pricing with AI-powered insights, customer data enrichment, and engagement automation. It provides core CRM functionality with email automation, calling integration, and activity tracking suitable for small to mid-market sales teams and startups seeking cost-effective engagement tools.

Pricing from	£10/month per user
Best for	Startups and cost-conscious small teams seeking affordable CRM with basic AI capabilities
Website	www.freshworks.com/crm

Strengths and trade-offs

Extremely competitive pricing with AI-powered lead scoring built in
Intuitive setup and minimal configuration required for rapid deployment

Automation capabilities are basic compared to dedicated engagement platforms
Limited customisation and advanced workflow options

Appears in

SAAS

Top 10 Sales Engagement Platforms

Outreach95.02

Salesloft92.73

HubSpot Sales Hub90.3RANKINGfull ranking →

Alternatives to Freshworks CRM

Outreach Empower your sales team to convert more buyers.	#1 in Top 10 Sales Engagement Platforms	95.0
Salesloft The revenue orchestration platform.	#2 in Top 10 Sales Engagement Platforms	92.7
HubSpot Sales Hub Grow your sales with a connected CRM and AI.	#3 in Top 10 Sales Engagement Platforms	90.3
Apollo Unified prospecting and engagement platform with built-in database	#4 in Top 10 Sales Engagement Platforms	88.0
Pipedrive Sales CRM and lead management software built for sales teams	#5 in Top 10 Sales Engagement Platforms	85.7
Microsoft Dynamics 365 Sales Enterprise CRM with Copilot AI and deep Microsoft integration	#6 in Top 10 Sales Engagement Platforms	83.3

Questions about Freshworks CRM

How much does Freshworks CRM cost?

Lister lists Freshworks CRM's pricing as: £10/month per user.

Who is Freshworks CRM best for?

Freshworks CRM is best for startups and cost-conscious small teams seeking affordable CRM with basic AI capabilities.

Where does Freshworks CRM rank?

Freshworks CRM is ranked #9 in Top 10 Sales Engagement Platforms (Lister Score 76.3).

What are the best alternatives to Freshworks CRM?

The closest alternatives on Lister are Outreach (#1 in Top 10 Sales Engagement Platforms), Salesloft (#2 in Top 10 Sales Engagement Platforms) and HubSpot Sales Hub (#3 in Top 10 Sales Engagement Platforms).

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