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Freshworks CRM

Affordable AI-powered CRM with built-in engagement and automation

Freshworks CRM combines affordable pricing with AI-powered insights, customer data enrichment, and engagement automation. It provides core CRM functionality with email automation, calling integration, and activity tracking suitable for small to mid-market sales teams and startups seeking cost-effective engagement tools.

Pricing from£10/month per user
Best forStartups and cost-conscious small teams seeking affordable CRM with basic AI capabilities
Websitewww.freshworks.com/crm

Strengths and trade-offs

  • Extremely competitive pricing with AI-powered lead scoring built in
  • Intuitive setup and minimal configuration required for rapid deployment
  • Automation capabilities are basic compared to dedicated engagement platforms
  • Limited customisation and advanced workflow options

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