Microsoft Dynamics 365 Sales
Enterprise CRM with Copilot AI and deep Microsoft integration
Microsoft Dynamics 365 Sales is an enterprise CRM offering engagement capabilities alongside deal management and AI-powered insights through Copilot integration. It integrates seamlessly with Microsoft 365, Teams, and Office applications, making it ideal for organisations already invested in the Microsoft ecosystem.
| Pricing from | £85/month per user |
| Best for | Enterprise organisations with significant Microsoft 365 investment seeking deep Copilot integration |
| Website | dynamics.microsoft.com/sales |
Strengths and trade-offs
- Seamless integration with Microsoft 365, Teams, and Outlook for unified workflows
- Strong enterprise governance and compliance capabilities
- Steeper learning curve and higher implementation complexity compared to modern alternatives
- Engagement automation features lag behind specialised platforms like Outreach
Appears in
Top 10 Deal Management Software
1
Salesforce Sales Cloud95.02
HubSpot CRM92.73
Pipedrive90.3RANKINGfull ranking →SAASTop 10 Sales Engagement Platforms
1
Outreach95.02
Salesloft92.73HubSpot Sales Hub90.3RANKINGfull ranking →Alternatives to Microsoft Dynamics 365 Sales
| Salesforce Sales Cloud The world's #1 CRM platform for enterprise deal management | #1 in Top 10 Deal Management Software | 95.0 |
| HubSpot CRM 100% free core CRM with unlimited users and deal tracking | #2 in Top 10 Deal Management Software | 92.7 |
| Pipedrive Sales CRM and lead management software built for sales teams | #3 in Top 10 Deal Management Software | 90.3 |
 Zoho CRMComprehensive suite with pipeline tracking, analytics, and integrated marketing automation | #5 in Top 10 Deal Management Software | 85.7 |
 Monday.com SalesWork OS for sales teams with flexible deal tracking and automation | #6 in Top 10 Deal Management Software | 83.3 |
 CloseBuilt-in calling, email, and sales engagement tools without managing complex CRM ecosystem | #7 in Top 10 Deal Management Software | 81.0 |
Questions about Microsoft Dynamics 365 Sales
How much does Microsoft Dynamics 365 Sales cost?
Lister lists Microsoft Dynamics 365 Sales's pricing as: £85/month per user.
Who is Microsoft Dynamics 365 Sales best for?
Microsoft Dynamics 365 Sales is best for enterprise organisations with significant Microsoft 365 investment seeking deep Copilot integration.
Where does Microsoft Dynamics 365 Sales rank?
Microsoft Dynamics 365 Sales is ranked #4 in Top 10 Deal Management Software (Lister Score 88.0) and #6 in Top 10 Sales Engagement Platforms (Lister Score 83.3).
What are the best alternatives to Microsoft Dynamics 365 Sales?
The closest alternatives on Lister are Salesforce Sales Cloud (#1 in Top 10 Deal Management Software), HubSpot CRM (#2 in Top 10 Deal Management Software) and Pipedrive (#3 in Top 10 Deal Management Software).
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