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InvGate Service Desk

ITSM and asset management software

RANKED #1 · AI IT HELP DESKS FOR ENTERPRISESLISTERSCORE 94.0

An IT support and asset management solution focused on usability, automation, and asset discovery.

Pricing from	Custom
Best for	Mid-sized IT helpdesks
Website	www.invgate.com

Company facts

Headquarters	Claymont, US
Social profiles	LinkedIn, Facebook, YouTube

Facilities and features

Published pricing
Free trial
API
Integrations

What stands out

The AI tool offers a no-code workflow builder for process autonomy.

“InvGate’s no-code workflow builder and its UX flexibility gives”InvGate Service Desk, own website

The AI tool provides an integrated AI Hub with smart features.

“Explore AI Hub AI-improved responses Knowledge article generation Ticket summarization Expert collaborator suggestion Smart request escalation Solution recommendation”InvGate Service Desk, own website

Strengths and trade-offs

Clean and modern user interface
Strong automated asset discovery features

Fewer integrations compared to larger market giants

Appears in

AIVERIFIED

How InvGate Service Desk ranks

#1 in AI IT help desks for enterprises

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Put AI at the service of your teams Empower your teams with the tools to work smarter, not harder, helping them resolve issues and manage assets faster and more efficiently.”InvGate Service Desk, own website

“MS Teams / WhatsApp Enterprise Custom Starts at $12,000/year Request a quote Any number of agents”InvGate Service Desk, own website

#4 in AI IT help desks with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Put AI at the service of your teams Empower your teams with the tools to work smarter, not harder, helping them resolve issues and manage assets faster and more efficiently.”InvGate Service Desk, own website

“Starter $1,499 /year Fixed price Start free trial or chat now with Sales 5 agents Key features:”InvGate Service Desk, own website

Alternatives to InvGate Service Desk

Intercom The complete conversational relationship platform	#2 in AI IT help desks for enterprises	92.0
Kommunicate Custom AI Agents for support, IT, HR, Sales & Ops on one platform	#3 in AI IT help desks for enterprises	92.0
IrisAgent Grounded AI for customer support resolution and quality	#4 in AI IT help desks for enterprises	90.0
Rezolve.ai Agentic AI service desk for IT, HR & finance	#5 in AI IT help desks for enterprises	90.0
SupportLogic The dedicated AI infrastructure for Customer Experience	#6 in AI IT help desks for enterprises	90.0
Ayudo.ai AI-powered customer support that resolves queries and reduces burn out	#7 in AI IT help desks for enterprises	86.0

Questions about InvGate Service Desk

How much does InvGate Service Desk cost?

Lister lists InvGate Service Desk's pricing as: Custom.

Who is InvGate Service Desk best for?

InvGate Service Desk is best for mid-sized IT helpdesks.

Where does InvGate Service Desk rank?

InvGate Service Desk is ranked #1 in AI IT help desks for enterprises (Lister Score 94.0), #4 in AI IT help desks with a free trial (Lister Score 94.0) and #7 in Top 10 Asset Management Software (Lister Score 81.0).

What are the best alternatives to InvGate Service Desk?

The closest alternatives on Lister are Intercom (#2 in AI IT help desks for enterprises), Kommunicate (#3 in AI IT help desks for enterprises) and IrisAgent (#4 in AI IT help desks for enterprises).

Where is InvGate Service Desk based?

InvGate Service Desk is headquartered in Claymont, US.

Is this your company?

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