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Puzzel

Deliver faster human service without complexity

RANKED #10 · CONTACT CENTRE WORKFORCE MANAGEMENT SOFTWARE WITH ZENDESK INTEGRATIONLISTERSCORE 82.0

Puzzel is an AI-powered customer experience ecosystem designed to empower agents and delight customers. It utilises automation and real-time support to help businesses scale their service operations effectively.

Best for	Contact centre teams seeking a unified CX platform
Website	puzzel.com

Strengths and trade-offs

The product turns interactions into insights via automatic transcription and analysis.
The product handles repetitive tasks automatically with virtual agents.

Appears in

SOFTWAREVERIFIED

Contact centre workforce management software with Zendesk integration

Acefone94.02

Ringover94.03

VoIPstudio94.0RANKINGfull ranking →

Alternatives to Puzzel

Acefone Built for Conversations. Powered by AI.	#1 in Contact centre workforce management software with Zendesk integration	94.0
Ringover Unlock the full power of AI in every conversation.	#2 in Contact centre workforce management software with Zendesk integration	94.0
VoIPstudio Smart, scalable and surprisingly affordable business communications	#3 in Contact centre workforce management software with Zendesk integration	94.0
OneCloud Simple, reliable calling and AI-powered business communications	#4 in Contact centre workforce management software with Zendesk integration	92.0
Dialpad Connect Enterprise-grade communications for high-volume contact centres	#5 in Contact centre workforce management software with Zendesk integration	90.0
UJET The industry’s first true, end-to-end agentic CX solution	#6 in Contact centre workforce management software with Zendesk integration	90.0

Questions about Puzzel

Who is Puzzel best for?

Puzzel is best for contact centre teams seeking a unified CX platform.

Where does Puzzel rank?

Puzzel is ranked #10 in Contact centre workforce management software with Zendesk integration (Lister Score 82.0).

What are the best alternatives to Puzzel?

The closest alternatives on Lister are Acefone (#1 in Contact centre workforce management software with Zendesk integration), Ringover (#2 in Contact centre workforce management software with Zendesk integration) and VoIPstudio (#3 in Contact centre workforce management software with Zendesk integration).

Is this your company?

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