01
Acefone
Built for Conversations. Powered by AI.
Acefone is an all-in-one cloud communications solution for businesses. It provides a complete conversation centre with limitless capabilities.
94.0
SOFTWARE/CUSTOMER SERVICE/CONTACT CENTRE WORKFORCE MANAGEMENT/CONTACT CENTRE WORKFORCE MANAGEMENT SOFTWARE WITH ZENDESK INTEGRATION
Best Contact centre workforce management software with Zendesk integration in 2026
10 ranked, with a plain verdict on every entry.
Acefone ranks first among the top 10 Contact centre workforce management software with Zendesk integration in 2026, with a Lister Score of 94.0.
Acefone takes the top spot on this list for businesses seeking unified communication, and automates conversations to provide faster support. Ringover is built for Sales and recruitment teams. VoIPstudio serves modern teams, and features a drag-and-drop interface for designing custom call flows.RANKENTRYSCORETRENDFROM
2
RingoverThe AI tool provides conversational agents that answer, qualify leads, and take action across all products94.0NEW–
RingoverThe AI tool provides conversational agents that answer, qualify leads, and take action across all products94.0NEW–CURATED · UPDATED REGULARLY
The ranking, in detail
02
Ringover
Unlock the full power of AI in every conversation.
Ringover is an AI-powered cloud communications platform designed for sales and recruitment teams.
94.0
03
VoIPstudio
Smart, scalable and surprisingly affordable business communications
VoIPstudio is a cloud-based business phone system and scalable call centre. It unifies voice, messaging, and analytics into one simple platform.
94.0
04
OneCloud
Simple, reliable calling and AI-powered business communications
OneCloud is a technology provider offering business communications solutions. It delivers simple, reliable calling across all devices.
92.0
05
Dialpad Connect
Enterprise-grade communications for high-volume contact centres
Dialpad Connect is a team collaboration solution that captures all communications. It combines voice, video, messaging, and AI in one app for full context.
90.0
06
UJET
The industry’s first true, end-to-end agentic CX solution
UJET is an AI-powered cloud contact centre platform designed to modernise customer experience. It offers end-to-end agentic solutions that unify voice, chat, and mobile channels.
90.0
07
Call Handling
Specialised Cloud Contact Centre Software with a personal touch
Call Handling provides omnichannel cloud contact centre software designed to support business goals. It offers resources to help organisations maximise communications and elevate customer experience.
88.0
08
Talkdesk
CCaaS for people and CXA for AI
Talkdesk unifies autonomous AI agents and human experts on a single platform to deliver tailored customer experiences. It combines Customer Experience Automation with Contact Center as a Service for seamless hybrid workforce orchestration.
88.0
09
Five9
Smarter CX brings human and AI together
Five9 enables organisations to manage customer interactions across multiple channels on one open foundation.
84.0
10
Puzzel
Deliver faster human service without complexity
Puzzel is an AI-powered customer experience ecosystem designed to empower agents and delight customers. It utilises automation and real-time support to help businesses scale their service operations effectively.
82.0
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Frequently asked questions
What is the best Contact centre workforce management software with Zendesk integration?
Acefone ranks first on Lister. Acefone is an all-in-one cloud communications solution for businesses. It provides a complete conversation centre with limitless capabilities.
What are the top 10 Contact centre workforce management software with Zendesk integration?
1. Acefone; 2. Ringover; 3. VoIPstudio; 4. OneCloud; 5. Dialpad Connect; 6. UJET; 7. Call Handling; 8. Talkdesk; 9. Five9; 10. Puzzel.
Are there free options for Contact centre workforce management software with Zendesk integration?
No free option is confirmed in the recorded pricing for this ranking. Check each provider's pricing page for current plans and trials.
What do the top four say they are built for?
Acefone says it is built for businesses seeking unified communication, and Ringover for Sales and recruitment teams. VoIPstudio says it is built for modern teams, and OneCloud for small businesses.
