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Rasa

RANKED #6 · CONVERSATIONAL AI PLATFORMS FOR FINANCIAL SERVICESLISTERSCORE 84.0

An open-source conversational AI framework that gives developers total ownership of their data and infrastructure.

Pricing from	Custom
Best for	Privacy-conscious developers with custom infrastructure
Website	rasa.com

Company facts

Founded	2016
Headquarters	San Francisco
Industry	Artificial intelligence
Social profiles	LinkedIn, X, YouTube, GitHub

Facilities and features

Published pricing

What stands out

Rasa runs in your own infrastructure, ensuring data sovereignty and security compliance.

“Rasa runs in your infrastructure.”Rasa, own website

The AI tool extends LLM flexibility with deterministic logic and reliable recovery patterns.

“Rasa extends LLMs with structured flows, deterministic logic, and built-in recovery patterns.”Rasa, own website

Strengths and trade-offs

Complete data privacy and control
Highly customisable machine learning models

Demands significant machine learning expertise

Appears in

AIVERIFIED

How Rasa ranks

#9 in AI live chat tools for enterprises

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Multi-channel agents One agent answers your hotline, Slack, web chat, WhatsApp, email and more.”Rasa, own website

“Enterprise For enterprises looking to deploy conversational AI at scale or needing advanced support”Rasa, own website

#9 in Conversational AI platforms for enterprises

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Rasa named a Strong Performer in The Forrester Wave™ 2026: Conversational AI Platforms for Customer Service.”Rasa, own website

“Enterprise For enterprises looking to deploy conversational AI at scale or needing advanced support”Rasa, own website

#6 in Conversational AI platforms for financial services

How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Rasa named a Strong Performer in The Forrester Wave™ 2026: Conversational AI Platforms for Customer Service.”Rasa, own website

“Industries Finance & Banking Build secure, compliant AI experiences trusted at scale for financial services.”Rasa, own website

Alternatives to Rasa

Social Intents One platform for omnichannel support from your team chat tools.	#1 in Conversational AI platforms for financial services	94.0
BubblaV AI chatbot journeys with no code	#2 in Conversational AI platforms for financial services	92.0
Kommunicate Custom AI Agents for support, IT, HR, Sales & Ops on one platform	#3 in Conversational AI platforms for financial services	92.0
Glia Build a cost-efficiency powerhouse for the AI era	#4 in Conversational AI platforms for financial services	84.0
LivePerson	#5 in Conversational AI platforms for financial services	84.0
Tars AI Agents AI Agents for customer experience built around outcomes	#7 in Conversational AI platforms for financial services	84.0

Questions about Rasa

How much does Rasa cost?

Lister lists Rasa's pricing as: Custom.

Who is Rasa best for?

Rasa is best for privacy-conscious developers with custom infrastructure.

Where does Rasa rank?

Rasa is ranked #6 in Conversational AI platforms for financial services (Lister Score 84.0), #8 in Top 10 Chatbot Builders (Lister Score 78.7), #9 in AI live chat tools for enterprises (Lister Score 84.0), #9 in Conversational AI platforms for enterprises (Lister Score 84.0) and #10 in Top 10 AI Chatbot Builders (Lister Score 74.0).

What are the best alternatives to Rasa?

The closest alternatives on Lister are Social Intents (#1 in Conversational AI platforms for financial services), BubblaV (#2 in Conversational AI platforms for financial services) and Kommunicate (#3 in Conversational AI platforms for financial services).

Where is Rasa based?

Rasa is headquartered in San Francisco, and was founded in 2016.

Is this your company?

Claim Rasa to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.