Respond.io
#1 AI-powered customer conversation platform
Respond.io is an AI-powered customer conversation platform trusted by over 10,000 businesses. It unifies WhatsApp, TikTok, Instagram and Facebook into a single team inbox equipped with AI agents.
| Best for | B2C businesses across retail and healthcare sectors |
| Website | respond.io |
Company facts
| Founded | 2017 |
| Headquarters | Kuala Lumpur, MY |
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube, Crunchbase, Product Hunt |
Facilities and features
- Published pricing
- API
- Integrations
What stands out
The AI tool unifies WhatsApp, TikTok, Instagram and Facebook in a team inbox.
“Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on”Respond.io, own website
Respond.io offers a free seven-day trial with no credit card required.
“Pay only for the contacts you talk to”Respond.io, own website
Strengths and trade-offs
- The AI tool allows users to pay only for the contacts they talk to.
- Respond.io offers a free seven-day trial without requiring a credit card.
Appears in
AI contact centre platforms that integrate with WhatsApp
1
Revve94.02
Social Intents94.03
Aivastark92.0RANKINGfull ranking →AIVERIFIEDAI customer messaging platforms that integrate with WhatsApp
1
Chatbase100.02
AiSensy94.03Revve94.0RANKINGfull ranking →AIVERIFIEDAI customer support agents that integrate with WhatsApp
1Chatbase94.02Revve94.03Social Intents94.0RANKINGfull ranking →How Respond.io ranks
#7 in AI customer support agents that integrate with WhatsApp
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“We’re here to help with 24/7 human and AI support”Respond.io, own website
“Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on”Respond.io, own website
Alternatives to Respond.io
| Revve Unified inbound and outbound AI voice and chat agents | #1 in AI contact centre platforms that integrate with WhatsApp | 94.0 |
| Social Intents AI customer support & live chat for teams | #2 in AI contact centre platforms that integrate with WhatsApp | 94.0 |
| Aivastark An AI agent that answers your customers 24/7 | #3 in AI contact centre platforms that integrate with WhatsApp | 92.0 |
 PylonThe agentic support platform | #5 in AI contact centre platforms that integrate with WhatsApp | 88.0 |
 SolveaAI Customer Service Agents for global brands | #6 in AI contact centre platforms that integrate with WhatsApp | 88.0 |
 Ayudo.aiAI-powered customer support that builds its own workflows | #7 in AI contact centre platforms that integrate with WhatsApp | 86.0 |
Questions about Respond.io
Who is Respond.io best for?
Respond.io is best for B2C businesses across retail and healthcare sectors.
Where does Respond.io rank?
Respond.io is ranked #4 in AI contact centre platforms that integrate with WhatsApp (Lister Score 90.0), #7 in AI customer support agents that integrate with WhatsApp (Lister Score 90.0) and #8 in AI customer messaging platforms that integrate with WhatsApp (Lister Score 90.0).
What are the best alternatives to Respond.io?
The closest alternatives on Lister are Revve (#1 in AI contact centre platforms that integrate with WhatsApp), Social Intents (#2 in AI contact centre platforms that integrate with WhatsApp) and Aivastark (#3 in AI contact centre platforms that integrate with WhatsApp).
Where is Respond.io based?
Respond.io is headquartered in Kuala Lumpur, MY, and was founded in 2017.
Is this your company?
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