SBX
Shared inbox control for Outlook teams
SBX is an Outlook add-in that brings ownership and status tracking to shared mailboxes. It allows teams to assign emails and view history without migrating to a separate helpdesk.
| Best for | small and medium-sized companies using Microsoft 365 |
| Website | sbx.tools |
Strengths and trade-offs
- The product assigns emails and tracks status directly within the Outlook interface.
- The product offers a single pricing tier with every feature included.
- The product is limited to email only and does not support other communication channels.
Appears in
Alternatives to SBX
 ChatwootThe modern customer support tool for your business | #1 in Shared inbox software with Outlook integration | 94.0 |
 DeskproThe human help desk for smarter ticketing | #2 in Shared inbox software with Outlook integration | 94.0 |
 HelplyAI-native customer support platform | #3 in Shared inbox software with Outlook integration | 94.0 |
 SavenaAI Customer Support that acts on real orders | #4 in Shared inbox software with Outlook integration | 94.0 |
 Desk365AI-powered helpdesk software for teams of all sizes | #5 in Shared inbox software with Outlook integration | 92.0 |
 PylonThe agentic support platform | #6 in Shared inbox software with Outlook integration | 92.0 |
Questions about SBX
Who is SBX best for?
SBX is best for small and medium-sized companies using Microsoft 365.
Where does SBX rank?
SBX is ranked #9 in Shared inbox software with Outlook integration (Lister Score 86.0).
What are the best alternatives to SBX?
The closest alternatives on Lister are Chatwoot (#1 in Shared inbox software with Outlook integration), Deskpro (#2 in Shared inbox software with Outlook integration) and Helply (#3 in Shared inbox software with Outlook integration).
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