Pluno AI
The AI support agent for complex B2B tickets
Ranked #7 in Best AI agent assist tools, and on 2 more rankings.
Pluno AI is an intelligent support agent designed to resolve complex, technical B2B tickets. It learns from past interactions to fix issues within products and automate help desk resolutions.
At a glance
| Best for | B2B support teams handling complex technical queries |
From Pluno AI's own website.
Company facts
| Social profiles | LinkedIn, X, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- API
- Integrations
What stands out
Pluno AI resolves tickets automatically by learning from past data and connected tools.
“Pluno learns from your past tickets and connected tools to fix issues inside your product,”Pluno AI, own website
The AI tool provides personalised help inside the product to prevent issues becoming tickets.
“Pluno learns from every resolved ticket: troubleshooting steps, diagnostic questions, edge-case solutions.”Pluno AI, own website
How it ranks
Pluno AI is ranked 7th of 10 in Best AI agent assist tools (Lister Score 90.0), 7th of 10 in AI help desks for SaaS companies (Lister Score 90.0) and 8th of 10 in AI customer support agents for SaaS companies (Lister Score 90.0).
#7 in Best AI agent assist tools · Lister Score 90.0
Pluno AI learns from past interactions to fix issues within products and automate help desk resolutions.
Resolves tickets automatically by learning from past data and connected tools.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“The AI support agent that resolves complex, technical tickets, not just FAQs. Built for B2B teams with complex tickets.”Pluno AI, own website
| Rank | Best AI agent assist tools | Score |
|---|---|---|
| 1 | Chatbase | 98.0 |
| 2 | Macha | 96.0 |
| 3 | Cossistant | 92.0 |
| 4 | SupportLogic | 92.0 |
| 5 | IrisAgent | 90.0 |
| 6 | Mizo | 90.0 |
| 7 | Pluno AI | 90.0 |
| 8 | Yuma AI | 90.0 |
| 9 | Quiq | 86.0 |
| 10 | SearchUnify | 86.0 |
#7 in AI help desks for SaaS companies · Lister Score 90.0
Pluno AI resolves intricate issues by learning from past data and connected tools.
Investigates code and logs to report root causes to engineering.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“The AI support agent that resolves complex, technical tickets, not just FAQs. Built for B2B teams with complex tickets.”Pluno AI, own website
“Lovable has chosen Pluno as their preferred AI solution for Discord customer support Lovable, the AI software engineer that lets anyone build web apps and websites, now answers its Discord community with Pluno.”Pluno AI, own website
| Rank | AI help desks for SaaS companies | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Brainfish | 94.0 |
| 3 | Wonderchat | 94.0 |
| 4 | IrisAgent | 92.0 |
| 5 | My AskAI | 92.0 |
| 6 | Intercom | 90.0 |
| 7 | Pluno AI | 90.0 |
| 8 | SupportLogic | 90.0 |
| 9 | Robylon | 86.0 |
| 10 | Aidbase | 84.0 |
#8 in AI customer support agents for SaaS companies · Lister Score 90.0
Pluno AI resolves intricate issues by learning from past data and connected tools.
Investigates code and logs to report root causes to engineering.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“The AI support agent that resolves complex, technical tickets, not just FAQs.”Pluno AI, own website
“- has evolved into a powerful platform transforming how modern SaaS businesses handle support.”Pluno AI, own website
| Rank | AI customer support agents for SaaS companies | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Macha | 94.0 |
| 3 | Wonderchat | 94.0 |
| 4 | IrisAgent | 92.0 |
| 5 | Kapa.ai | 92.0 |
| 6 | My AskAI | 92.0 |
| 7 | Intercom | 90.0 |
| 8 | Pluno AI | 90.0 |
| 9 | Help Scout | 88.0 |
| 10 | Robylon | 86.0 |
Frequently asked questions
How does Pluno AI rank on Lister?
Pluno AI is ranked 7th of 10 in Best AI agent assist tools (Lister Score 90.0), 7th of 10 in AI help desks for SaaS companies (Lister Score 90.0) and 8th of 10 in AI customer support agents for SaaS companies (Lister Score 90.0).