| # | ALTERNATIVE | BEST FOR | SCORE | FROM | RANKED |
|---|---|---|---|---|---|
| 1 |  IntercomThe complete conversational relationship platform | Growing tech companies and SaaS businesses | 95.0 | $39/month | #1 in Top 10 Live Chat SoftwareOn 2 of Olark's rankings |
| 2 |  TidioCustomer service software with live chat and AI | Small businesses and online shops | 88.0 | $29/month | #4 in Top 10 Live Chat SoftwareOn 2 of Olark's rankings |
| 3 |  Landbot | Lead generation and marketing | 96.0 | 32 euros per month | #2 in AI conversational marketing platforms that integrate with Salesforce |
| 4 |  ZendeskComplete customer service solution | Medium to large enterprises | 92.7 | $55/agent/month | #2 in Top 10 Live Chat Software |
| 5 |  LiveChatOnline customer service software and chat tool | E-commerce websites and retail stores | 90.3 | $20/agent/month | #3 in Top 10 Live Chat Software |
| 6 |  HubSpot Live ChatFree live chat software for your website | HubSpot CRM users and inbound marketers | 85.7 | Free | #5 in Top 10 Live Chat Software |
| 7 |  Brevo | Multi-channel marketing on a budget | 83.3 | $25 per month | #6 in Top 10 Live Chat Software |
| 8 |  Comm100Enterprise messaging with AI chatbots and extensive integrations | Enterprise organisations requiring extensive AI automation and integration | 90.0 | $29/month | #7 in AI live chat tools that integrate with HubSpot |
| 9 |  Crisp | High-impact video branding | 81.0 | Custom | #7 in Top 10 Live Chat Software |
| 10 |  LivePerson | Global enterprise brands | 84.0 | Custom | #9 in AI conversational marketing platforms that integrate with Salesforce |
FROM LISTER RANKINGS · UPDATED HOW WE RANK → | |||||
Start from what you need it for. Where each fits best, as Lister records it:
Closest to Olark by the rankings they share: Intercom (2 rankings) and Tidio (2 rankings).
Free to start, by their stated pricing: HubSpot Live Chat.
Stated starting prices: Intercom ($39/month), Tidio ($29/month), Zendesk ($55/agent/month), LiveChat ($20/agent/month), Brevo ($25 per month) and Comm100 ($29/month).
Custom or quote-based pricing: Crisp and LivePerson.
Each Lister Score is the alternative's score on the ranking named in its row, so compare scores within one ranking rather than across rankings. How the score is made.
#1 in Top 10 Live Chat Software: A comprehensive customer messaging platform featuring advanced bots, proactive support tools, and a shared inbox.
#4 in Top 10 Live Chat Software: An all-in-one customer service solution combining live chat, AI chatbots, and email marketing.
#2 in AI conversational marketing platforms that integrate with Salesforce: Landbot is a no-code platform for building AI agents and chatbots. It enables teams to deploy conversational interfaces on websites and WhatsApp.
#2 in Top 10 Live Chat Software: An industry giant offering a unified agent workspace, ticketing system, and live chat capabilities.
#3 in Top 10 Live Chat Software: A dedicated, lightning-fast chat application designed for sales and support teams with rich customization options.
#5 in Top 10 Live Chat Software: A free live chat widget that connects directly to the HubSpot CRM and shared inbox.
#6 in Top 10 Live Chat Software: Formerly Sendinblue, this platform offers live chat alongside email marketing and CRM tools.
#7 in AI live chat tools that integrate with HubSpot: Comm100 unifies multiple communication channels into a single interface.
#7 in Top 10 Live Chat Software: A modern customer support workspace featuring a shared inbox, knowledge base, and chatbot builder.
#9 in AI conversational marketing platforms that integrate with Salesforce: LivePerson is an enterprise conversational AI platform designed to orchestrate interactions between human and artificial intelligence agents. It enables organisations to design, simulate, and validate these conversations to ensure customers receive accurate assistance rapidly.