Deskie
Simple multichannel helpdesk for next-level customer support
Deskie is a simple multichannel helpdesk designed to elevate customer communication. It provides all necessary tools to deliver effective support across various channels.
| Best for | Small to medium businesses seeking efficient omnichannel support |
| Website | deskie.io |
Facilities and features
- Published pricing
- API
What stands out
The product automates daily routines with rules and macros to save time.
“Create rules and macros that help you to save time on your daily routines Delighting customers”Deskie, own website
The product allows analysis of team productivity and company performance metrics.
“Analyze each team member's productivity and the company's performance metrics Nasıl çalışır?”Deskie, own website
Worth knowing
The Basic plan requires self-configuration which may be challenging for beginners.
“Basic plan implies self-configuration of the service, which suits most of our customers. We have a detailed knowledge base and video tutorials on key features.”Deskie, own website
Strengths and trade-offs
- The product automates daily routines with rules and macros to save time.
- The product allows analysis of team productivity and company performance metrics.
- The Basic plan requires self-configuration which may be challenging for beginners.
Appears in
How Deskie ranks
#9 in Complaint management software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 12.
“Deskie — all you need to provide customer support through multiple channels. It helps |”Deskie, own website
“Who Deskie is for? At launch, we mostly planned to focus on small companies.”Deskie, own website
Alternatives to Deskie
 HelpDesk.comAI help desk software for support teams | #1 in Complaint management software for small businesses | 98.0 |
 Mojo HelpdeskSimplify support and resolve requests faster with built-in AI | #2 in Complaint management software for small businesses | 98.0 |
 UserDeckSupport software that just works | #3 in Complaint management software for small businesses | 98.0 |
 UseResponseAll-in-one customer service software suite | #4 in Complaint management software for small businesses | 98.0 |
 eDeskMultichannel support for Shopify Plus merchants | #5 in Complaint management software for small businesses | 96.0 |
 REVE ChatAI-powered customer engagement for smarter conversations | #6 in Complaint management software for small businesses | 94.0 |
Questions about Deskie
Who is Deskie best for?
Deskie is best for small to medium businesses seeking efficient omnichannel support.
Where does Deskie rank?
Deskie is ranked #9 in Complaint management software for small businesses (Lister Score 88.0).
What are the best alternatives to Deskie?
The closest alternatives on Lister are HelpDesk.com (#1 in Complaint management software for small businesses), Mojo Helpdesk (#2 in Complaint management software for small businesses) and UserDeck (#3 in Complaint management software for small businesses).
Is this your company?
Claim Deskie to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.