Mojo Helpdesk
Simplify support and resolve requests faster with built-in AI
Mojo Helpdesk is an all-in-one help desk platform that automates tickets and tracks performance. It offers sixteen features in every plan, including AI assistance and asset management.
| Best for | IT teams and growing businesses |
| Website | mojohelpdesk.com |
Company facts
| Social profiles | LinkedIn, X, GitHub |
Facilities and features
- Published pricing
- Free trial
- Self-serve sign-up
- API
- Integrations
- Single sign-on
- SOC 2
- GDPR
What stands out
The product uses Felix AI to draft replies and summarise threads for agents.
“Felix AI drafts replies, summarizes long threads, and surfaces the right knowledge base article — so agents spend their time resolving, not reading.”Mojo Helpdesk, own website
The product allows teams to create queues and start taking tickets the same day.
“Create your queues, connect email, and start taking tickets the same day. app.mojohelpdesk.com Who it s for”Mojo Helpdesk, own website
Strengths and trade-offs
- The product uses Felix AI to draft replies and summarise threads for agents.
- The product allows teams to create queues and start taking tickets the same day.
Appears in
How Mojo Helpdesk ranks
#2 in Complaint management software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.
“01 Ticketing Centralize requests Move off spreadsheets and shared inboxes into one ticket queue everyone can see.”Mojo Helpdesk, own website
“Right-sized support for growing businesses — no enterprise bloat, no per-feature upsells. For growing businesses → Customer service”Mojo Helpdesk, own website
Alternatives to Mojo Helpdesk
 HelpDesk.comAI help desk software for support teams | #1 in Complaint management software for small businesses | 98.0 |
 UserDeckSupport software that just works | #3 in Complaint management software for small businesses | 98.0 |
 UseResponseAll-in-one customer service software suite | #4 in Complaint management software for small businesses | 98.0 |
 eDeskMultichannel support for Shopify Plus merchants | #5 in Complaint management software for small businesses | 96.0 |
 REVE ChatAI-powered customer engagement for smarter conversations | #6 in Complaint management software for small businesses | 94.0 |
 DoneDoneThe shared inbox and task management tool for growing teams | #7 in Complaint management software for small businesses | 92.0 |
Questions about Mojo Helpdesk
Who is Mojo Helpdesk best for?
Mojo Helpdesk is best for IT teams and growing businesses.
Where does Mojo Helpdesk rank?
Mojo Helpdesk is ranked #2 in Complaint management software for small businesses (Lister Score 98.0).
What are the best alternatives to Mojo Helpdesk?
The closest alternatives on Lister are HelpDesk.com (#1 in Complaint management software for small businesses), UserDeck (#3 in Complaint management software for small businesses) and UseResponse (#4 in Complaint management software for small businesses).
Is this your company?
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