Drag
The inbox for teams and agents
Drag is an AI-powered shared inbox for Gmail teams. It enables support, sales and operations staff to handle customer email together with AI agents.
| Best for | Customer support teams using Gmail |
| Website | dragapp.com |
Strengths and trade-offs
- Drag integrates directly into Gmail or operates as a standalone web app.
- Drag includes monthly AI credits for drafts and summaries in its Plus plan.
Appears in
Shared inbox software with Gmail integration
1
Hiver98.02
eDesk96.03
Helpwise96.0RANKINGfull ranking →SOFTWAREVERIFIEDShared inbox software with WhatsApp integration
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Chatwik100.02
DelightChat100.03
HelpLane100.0RANKINGfull ranking →Alternatives to Drag
| Hiver The agentic customer service platform built for complex support | #1 in Shared inbox software with Gmail integration | 98.0 |
| eDesk Multichannel support for Shopify Plus merchants | #2 in Shared inbox software with Gmail integration | 96.0 |
| Helpwise Smarter customer service made simple | #3 in Shared inbox software with Gmail integration | 96.0 |
 ChatwootThe modern customer support tool for your business | #4 in Shared inbox software with Gmail integration | 94.0 |
 DeskproThe human help desk for smarter ticketing | #5 in Shared inbox software with Gmail integration | 94.0 |
 SavenaAI Customer Support that acts on real orders | #7 in Shared inbox software with Gmail integration | 94.0 |
Questions about Drag
Who is Drag best for?
Drag is best for customer support teams using Gmail.
Where does Drag rank?
Drag is ranked #6 in Shared inbox software with Gmail integration (Lister Score 94.0) and #10 in Shared inbox software with WhatsApp integration (Lister Score 94.0).
What are the best alternatives to Drag?
The closest alternatives on Lister are Hiver (#1 in Shared inbox software with Gmail integration), eDesk (#2 in Shared inbox software with Gmail integration) and Helpwise (#3 in Shared inbox software with Gmail integration).
Is this your company?
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