Hiver
Agentic omnichannel customer service platform
Hiver is an agentic omnichannel customer service platform. It resolves complex support requests using AI agents and cross-team collaboration.
| Best for | teams managing complex support |
| Website | hiverhq.com |
Company facts
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube, Crunchbase |
Facilities and features
- Published pricing
- Free trial
- Self-serve sign-up
- API
- Integrations
What stands out
The product deploys AI agents that resolve multi-step requests end to end.
“Deploy AI Agents that resolve multi-step, cross-system requests end to end.”Hiver, own website
The product consolidates email, chat, Slack, voice, and other channels in one place.
“Unify email, chat, Slack, voice, and all your channels in one place.”Hiver, own website
Strengths and trade-offs
- The product deploys AI agents that resolve multi-step requests end to end.
- The product consolidates email, chat, Slack, voice, and other channels in one place.
Appears in
Best customer portal software
1
Clinked98.02Hiver98.03
Bettermode94.0RANKINGfull ranking →SOFTWAREVERIFIEDBest shared inbox software
1
Chatwik100.02
DelightChat100.03
Front100.0RANKINGfull ranking →How Hiver ranks
#2 in Best customer portal software
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.
“Customer Portal Give customers a self-service portal to submit and track requests.”Hiver, own website
#9 in Best shared inbox software
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.
“Shared Inbox and ticketing Manage team inboxes (like support@) and track every request with clear ownership and full history.”Hiver, own website
Alternatives to Hiver
| Clinked Create a branded client portal under your own brand. | #1 in Best customer portal software | 98.0 |
| Bettermode The modern community platform people come back to | #3 in Best customer portal software | 94.0 |
 BloomOrganise clients, stand out, grow faster, and get paid. | #4 in Best customer portal software | 90.0 |
 BonsaiAll-in-one platform combining contracts, proposals, and accounting | #5 in Best customer portal software | 90.0 |
 CustifyThe AI tool for Customer Success Built around your knowledge | #6 in Best customer portal software | 90.0 |
 ManyRequestsThe client portal built for agencies | #7 in Best customer portal software | 90.0 |
Questions about Hiver
Who is Hiver best for?
Hiver is best for teams managing complex support.
Where does Hiver rank?
Hiver is ranked #2 in Best customer portal software (Lister Score 98.0) and #9 in Best shared inbox software (Lister Score 98.0).
What are the best alternatives to Hiver?
The closest alternatives on Lister are Clinked (#1 in Best customer portal software), Bettermode (#3 in Best customer portal software) and Bloom (#4 in Best customer portal software).
Is this your company?
Claim Hiver to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.