DoneDone
The shared inbox and task management tool for growing teams
DoneDone is a help desk and task management tool that empowers small teams by capturing incoming requests. It brings emails, tasks, and to-dos into one shared place for clear ownership.
| Best for | Small teams needing simple request tracking |
| Website | donedone.com |
Company facts
| Social profiles | LinkedIn, X, Facebook |
Facilities and features
- Published pricing
- Free trial
- Self-serve sign-up
- API
What stands out
DoneDone turns emails into actionable work instantly without manual effort.
“Capture requests, assign ownership, and track work from start to finish, without switching between tools.”DoneDone, own website
The product assigns responsibility automatically so nothing sits unclaimed.
“Assign responsibility so nothing slips through .”DoneDone, own website
Strengths and trade-offs
- DoneDone turns emails into actionable work instantly without manual effort.
- The product assigns responsibility automatically so nothing sits unclaimed.
Appears in
How DoneDone ranks
#7 in Complaint management software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.
“"Clean, simple, and easy-to-use for any SME business that needs a ticket desk...Now we are in sync and know where we are at any one time."”DoneDone, own website
“The Starter plan is a great fit for small teams that need a simple way to manage tasks and incoming requests.”DoneDone, own website
Alternatives to DoneDone
 HelpDesk.comAI help desk software for support teams | #1 in Complaint management software for small businesses | 98.0 |
 Mojo HelpdeskSimplify support and resolve requests faster with built-in AI | #2 in Complaint management software for small businesses | 98.0 |
 UserDeckSupport software that just works | #3 in Complaint management software for small businesses | 98.0 |
 UseResponseAll-in-one customer service software suite | #4 in Complaint management software for small businesses | 98.0 |
 eDeskMultichannel support for Shopify Plus merchants | #5 in Complaint management software for small businesses | 96.0 |
 REVE ChatAI-powered customer engagement for smarter conversations | #6 in Complaint management software for small businesses | 94.0 |
Questions about DoneDone
Who is DoneDone best for?
DoneDone is best for small teams needing simple request tracking.
Where does DoneDone rank?
DoneDone is ranked #7 in Complaint management software for small businesses (Lister Score 92.0).
What are the best alternatives to DoneDone?
The closest alternatives on Lister are HelpDesk.com (#1 in Complaint management software for small businesses), Mojo Helpdesk (#2 in Complaint management software for small businesses) and UserDeck (#3 in Complaint management software for small businesses).
Is this your company?
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