Eleveo
Elevating every encounter in your contact centre
Eleveo is a workforce optimisation suite for contact centres. It offers tools for recording, quality management and analytics.
| Best for | Contact centre managers |
| Website | eleveo.com |
Company facts
| Social profiles | LinkedIn, X, Facebook |
Facilities and features
- Published pricing
- Integrations
- GDPR
What stands out
The product supports on-premises, cloud and hybrid deployments.
“We offer flexible and easily scalable deployment options: on-premises, cloud or hybrid.”Eleveo, own website
Eleveo requires no dedicated IT staff to manage.
“Eleveo is easy to deploy, use, manage and scale.”Eleveo, own website
Strengths and trade-offs
- The product supports on-premises, cloud and hybrid deployments.
- Eleveo requires no dedicated IT staff to manage.
Appears in
How Eleveo ranks
#6 in Best contact centre workforce management software
How the score is made up: Evidence on its own site 20; How complete its published information is 14; Fit to this ranking's criteria 40; Buying information on its own site 12.
“Workforce Management Agent Scheduling & Forecasting Ensuring the right agents are in the right seats at the right time.”Eleveo, own website
Alternatives to Eleveo
 DaktelaAI-powered contact centre platform transforming customer service | #1 in Best contact centre workforce management software | 98.0 |
 ExpertflowYour AI-first customer experience journey starts here | #2 in Best contact centre workforce management software | 92.0 |
 Bright PatternThe all-in-one AI-powered contact centre | #3 in Best contact centre workforce management software | 90.0 |
 GenesysStop automating interactions. Start orchestrating experiences. | #4 in Best contact centre workforce management software | 90.0 |
 UJETThe industry’s first true, end-to-end agentic CX solution | #5 in Best contact centre workforce management software | 90.0 |
 SuccessKPIPerformance platform for agentic and human customer experience | #7 in Best contact centre workforce management software | 84.0 |
Questions about Eleveo
Who is Eleveo best for?
Eleveo is best for contact centre managers.
Where does Eleveo rank?
Eleveo is ranked #6 in Best contact centre workforce management software (Lister Score 86.0).
What are the best alternatives to Eleveo?
The closest alternatives on Lister are Daktela (#1 in Best contact centre workforce management software), Expertflow (#2 in Best contact centre workforce management software) and Bright Pattern (#3 in Best contact centre workforce management software).
Is this your company?
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