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GetFeedback

Real-time feedback at the moment of experience

RANKED #6 · TOP 10 SURVEY AND FEEDBACK TOOLSLISTERSCORE 83.3

GetFeedback captures real-time customer feedback integrated with Salesforce CRM, enabling businesses to close feedback loops and drive customer experience improvements.

Pricing from	Custom
Best for	Salesforce users seeking seamless feedback integration within their existing CRM environment
Website	www.getfeedback.com

Company facts

Founded	1999
Social profiles	LinkedIn, X, Facebook, Instagram
Brand colour	#00bf6f

Facilities and features

Published pricing
Self-serve sign-up
Integrations

What stands out

GetFeedback unlocks deep behavioural insights by gathering targeted feedback exactly when visitors experience issues.

“Unlock deep behavioral insights by gathering targeted feedback exactly when and where your visitors experience your site.”GetFeedback, own website

The AI tool connects insights to specific user journeys using built-in dashboards.

“With built-in dashboards, you can seamlessly connect insights to specific user journeys and turn feedback into clear next steps.”GetFeedback, own website

Strengths and trade-offs

Seamless Salesforce integration enabling closed-loop feedback
Real-time feedback at point of experience

Highly dependent on Salesforce ecosystem with limited standalone value
Limited advanced analytics compared to dedicated research platforms

Appears in

AIVERIFIED

How GetFeedback ranks

#8 in AI customer feedback tools for enterprises

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Grow your business with in-the-moment website feedback GetFeedback makes it easy to capture website visitor feedback to understand why customers hesitate, drop off, and abandon carts.”GetFeedback, own website

“Log in Products SurveyMonkey Overview Surveys Online Forms AI Integrations Pricing SurveyMonkey Enterprise SurveyMonkey LaunchPad SurveyMonkey Apply Wufoo Popular Templates Customer Satisfaction Employee Engagement Event Feedback Product Testing Net Promoter Score (NPS) Course Evaluation All…”GetFeedback, own website

Alternatives to GetFeedback

Qualtrics The enterprise data collection standard	#1 in Top 10 Survey and Feedback Tools	95.0
SurveyMonkey The world's most popular survey tool	#2 in Top 10 Survey and Feedback Tools	92.7
Typeform People-friendly forms and surveys	#3 in Top 10 Survey and Feedback Tools	90.3
Jotform Powerful forms made easy	#4 in Top 10 Survey and Feedback Tools	88.0
Alchemer Turn feedback into action	#5 in Top 10 Survey and Feedback Tools	85.7
Zoho Survey Create powerful surveys in minutes	#7 in Top 10 Survey and Feedback Tools	81.0

Questions about GetFeedback

How much does GetFeedback cost?

Lister lists GetFeedback's pricing as: Custom.

Who is GetFeedback best for?

GetFeedback is best for salesforce users seeking seamless feedback integration within their existing CRM environment.

Where does GetFeedback rank?

GetFeedback is ranked #6 in Top 10 Survey and Feedback Tools (Lister Score 83.3), #7 in Top 10 Customer Feedback Platforms (Lister Score 81.0), #8 in AI customer feedback tools for enterprises (Lister Score 86.0) and #10 in Top 10 Market Research Platforms (Lister Score 74.0).

What are the best alternatives to GetFeedback?

The closest alternatives on Lister are Qualtrics (#1 in Top 10 Survey and Feedback Tools), SurveyMonkey (#2 in Top 10 Survey and Feedback Tools) and Typeform (#3 in Top 10 Survey and Feedback Tools).

When was GetFeedback founded?

GetFeedback was founded in 1999.

Is this your company?

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