Wati
Omnichannel AI that engages customers across all your channels, 24/7, at scale.
Wati is an AI-powered customer engagement platform that helps businesses acquire leads and resolve queries. It offers omnichannel support across WhatsApp, Instagram, and web channels to engage customers at scale.
| Best for | Marketing, sales, and support teams |
| Website | wati.io |
Company facts
| Social profiles | LinkedIn, X, Facebook, Instagram |
Facilities and features
- Published pricing
- Free trial
- API
- Integrations
What stands out
The AI tool provides no-code chatbots for every use case.
“No Code Chatbots AI-powered, human-like chatbots for every use case WhatsApp Business API Connect with customers at scale on WhatsApp Instagram Automation Automate Instagram DMs, comments,”Wati, own website
The AI tool sends personalised campaigns with high delivery rates.
“Campaigns Send personalized campaigns with best delivery rates Team Inbox All sales and service chats in one”Wati, own website
Strengths and trade-offs
- The AI tool provides no-code chatbots for every use case.
- The AI tool sends personalised campaigns with high delivery rates.
Appears in
AI customer support agents that integrate with WhatsApp
1
Chatbase94.02
Revve94.03
Social Intents94.0RANKINGfull ranking →SOFTWAREVERIFIEDBest WhatsApp marketing software
1
DelightChat100.02
AiSensy98.03
CampaignHQ98.0RANKINGfull ranking →How Wati ranks
#4 in AI customer support agents that integrate with WhatsApp
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.
“Create and Deploy Customer Support AI Agent Build, customize and deploy AI Agents to Web, WhatsApp and Voice.”Wati, own website
“API Connect with customers at scale on WhatsApp Instagram Automation Automate Instagram DMs, comments, and leads Click to WhatsApp ads Turn ad clicks into chats and improve ad performance”Wati, own website
#9 in Best WhatsApp marketing software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 20.
“Wati for Marketing Acquire and engage leads, personalise campaigns at scale Wati for Support AI-powered query resolution and automation Wati for Sales Nurture leads, build pipeline and close deals”Wati, own website
Alternatives to Wati
| Chatbase One agent for every customer interaction | #1 in AI customer support agents that integrate with WhatsApp | 94.0 |
| Revve Unified inbound and outbound AI voice and chat agents | #2 in AI customer support agents that integrate with WhatsApp | 94.0 |
| Social Intents AI customer support & live chat for teams | #3 in AI customer support agents that integrate with WhatsApp | 94.0 |
 GallaboxMeet customers where they are and close more deals | #5 in AI customer support agents that integrate with WhatsApp | 90.0 |
 Go4whatsupAI WhatsApp CRM for shared inboxes and automation | #6 in AI customer support agents that integrate with WhatsApp | 90.0 |
 Respond.io#1 AI-powered customer conversation platform | #7 in AI customer support agents that integrate with WhatsApp | 90.0 |
Questions about Wati
Who is Wati best for?
Wati is best for marketing, sales, and support teams.
Where does Wati rank?
Wati is ranked #4 in AI customer support agents that integrate with WhatsApp (Lister Score 92.0) and #9 in Best WhatsApp marketing software (Lister Score 96.0).
What are the best alternatives to Wati?
The closest alternatives on Lister are Chatbase (#1 in AI customer support agents that integrate with WhatsApp), Revve (#2 in AI customer support agents that integrate with WhatsApp) and Social Intents (#3 in AI customer support agents that integrate with WhatsApp).
Is this your company?
Claim Wati to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.