ASAPP provides an AI-native platform for enterprise contact centres. It delivers personalised resolutions by uniting tools and data with dedicated AI agents.
| Best for | enterprise customer service teams |
| Website | asapp.com |
Company facts
| Founded | 2014 |
| Social profiles | LinkedIn, X, Crunchbase |
Facilities and features
- Integrations
What stands out
The AI tool integrates with existing systems without requiring rip and replace.
“CXP works with your CRM, CCaaS and other core systems so you see value fast.”ASAPP, own website
ASAPP offers built-in safety controls and governance for responsible AI deployment.
“See exactly how the AI thinks and acts in every situation with built-in controls for testing, monitoring, and governance.”ASAPP, own website
Strengths and trade-offs
- The AI tool integrates with existing systems without requiring rip and replace.
- ASAPP offers built-in safety controls and governance for responsible AI deployment.
Appears in
AI voice agent platforms for insurance
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PolyAI94.02
Retell AI94.03
Kommunicate92.0RANKINGfull ranking →AIVERIFIEDBest AI customer success platforms
1
Fin98.02
Chatbase96.03
Wonderchat94.0RANKINGfull ranking →How ASAPP ranks
#8 in AI voice agent platforms for insurance
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 4.
“Voice Natural conversations, instant answers Safety & Security Enterprise guardrails & data protection New Release 5 AI Agents + Orchestration Learn more”ASAPP, own website
“Healthcare Financial Services Insurance Retail Telecom Travel & Hospitality Utilities”ASAPP, own website
#7 in Best AI customer success platforms
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 4.
“One platform for automated resolutions, five-star experiences, and customer intelligence. ASAPP CXP Is Here Watch the Video”ASAPP, own website
Alternatives to ASAPP
| Fin Standalone AI agent deployable across Zendesk, Salesforce, HubSpot, and Freshdesk | #1 in Best AI customer success platforms | 98.0 |
| Chatbase One agent for every customer interaction | #2 in Best AI customer success platforms | 96.0 |
| Wonderchat AI customer service agents for support & sales | #3 in Best AI customer success platforms | 94.0 |
 SupportLogicEnterprise AI infrastructure for support teams | #4 in Best AI customer success platforms | 90.0 |
 Level AIFull stack AI for the entire customer journey | #5 in Best AI customer success platforms | 84.0 |
 PylonThe agentic support platform | #6 in Best AI customer success platforms | 82.0 |
Questions about ASAPP
Who is ASAPP best for?
ASAPP is best for enterprise customer service teams.
Where does ASAPP rank?
ASAPP is ranked #7 in Best AI customer success platforms (Lister Score 80.0) and #8 in AI voice agent platforms for insurance (Lister Score 80.0).
What are the best alternatives to ASAPP?
The closest alternatives on Lister are Fin (#1 in Best AI customer success platforms), Chatbase (#2 in Best AI customer success platforms) and Wonderchat (#3 in Best AI customer success platforms).
When was ASAPP founded?
ASAPP was founded in 2014.
Is this your company?
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