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BoldDesk

Powerful autonomous AI for enterprise-grade support

RANKED #1 · ENTERPRISE COMPLAINT MANAGEMENT SOFTWARELISTERSCORE 98.0

BoldDesk is autonomous AI customer service software. It provides enterprise-grade support features.

Best for	Enterprise teams
Website	bolddesk.com

Company facts

Social profiles

LinkedIn, X, Facebook, Instagram, YouTube

Facilities and features

Published pricing
Free trial
Self-serve sign-up
API
Integrations
SOC 2
GDPR

What stands out

The product offers free data migration from competitors.

“We’ll migrate your data and give you BoldDesk for free until the end of your current contract.”BoldDesk, own website

The product ensures SOC 2, GDPR and HIPAA compliance.

“3M+ Tickets Migrated Free Migration & Onboarding SOC 2, GDPR & HIPAA Compliant 99.9% Uptime SLA AI That Covers Every Part of Support.”BoldDesk, own website

Strengths and trade-offs

The product offers free data migration from competitors.
The product ensures SOC 2, GDPR and HIPAA compliance.

Appears in

SOFTWAREVERIFIED

How BoldDesk ranks

#7 in Best shared inbox software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.

“Industries SaaS Insurance Telecom Healthcare Startups Fintech See all industries Use Cases Email Ticketing System Shared Inbox Software”BoldDesk, own website

#1 in Enterprise complaint management software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.

“Resolves requests on any channel and hands off to your team when a person is needed. Explore Support Agent Background”BoldDesk, own website

“Enterprise Help desk software with enterprise-grade features to provide enterprise support. Industries SaaS Insurance Telecom Healthcare Startups Fintech See all industries Use Cases Email Ticketing System Shared Inbox Software”BoldDesk, own website

#3 in Shared inbox software for small businesses

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.

“Industries SaaS Insurance Telecom Healthcare Startups Fintech See all industries Use Cases Email Ticketing System Shared Inbox Software”BoldDesk, own website

“Small Business Affordable ticketing system that supports your company’s growth.”BoldDesk, own website

Alternatives to BoldDesk

HelpSpot Email-centric help desk with all-inclusive pricing	#2 in Enterprise complaint management software	98.0
UseResponse All-in-one customer service software suite	#3 in Enterprise complaint management software	98.0
Intercom The complete conversational relationship platform	#4 in Enterprise complaint management software	94.0
REVE Chat AI-powered customer engagement for smarter conversations	#5 in Enterprise complaint management software	94.0
MasterControl Software that eliminates trade-offs in regulated industries	#6 in Enterprise complaint management software	90.0
Filum AI Every channel in one inbox with AI replies	#7 in Enterprise complaint management software	84.0

Questions about BoldDesk

Who is BoldDesk best for?

BoldDesk is best for enterprise teams.

Where does BoldDesk rank?

BoldDesk is ranked #1 in Enterprise complaint management software (Lister Score 98.0), #3 in Shared inbox software for small businesses (Lister Score 98.0) and #7 in Best shared inbox software (Lister Score 98.0).

What are the best alternatives to BoldDesk?

The closest alternatives on Lister are HelpSpot (#2 in Enterprise complaint management software), UseResponse (#3 in Enterprise complaint management software) and Intercom (#4 in Enterprise complaint management software).

Is this your company?

Claim BoldDesk to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.