HappyFox
Help desk software offering practical AI chatbot capabilities and a centralized knowledge base.
| Pricing from | $26 per user/month |
| Best for | Traditional IT and customer support |
| Website | www.happyfox.com |
Company facts
| Social profiles | LinkedIn, X, YouTube |
Facilities and features
- Published pricing
- Integrations
- GDPR
What stands out
The AI tool summarises conversations and drafts replies to assist agents.
“Summarize conversations, draft replies, surface knowledge, and prioritize urgent tickets. Every Team Has Its Own Kind of Urgent.”HappyFox, own website
The AI tool provides end-to-end process automation through its workflows feature.
“End-to-end process automation View all products Browse Integrations”HappyFox, own website
Strengths and trade-offs
- Robust ticket management features
- Clear and structured interface
- AI tools feel less advanced than rivals
- Annual commitment typically required
Appears in
AI IT help desks for enterprises
1
InvGate Service Desk94.02
Intercom92.03
Kommunicate92.0RANKINGfull ranking →AIVERIFIEDAI help desks for enterprises
1
Chatbase98.02
Fini AI94.03
Wonderchat94.0RANKINGfull ranking →AIVERIFIEDAI help desks for small businesses
1
Twig96.02
ChatBot by Text94.03Intercom92.0RANKINGfull ranking →SOFTWAREVERIFIEDIT service management software for Slack
1
BoldDesk98.02
Deskpro94.03
Mizo94.0RANKINGfull ranking →AIVERIFIEDAI IT help desks that integrate with Microsoft Teams
1
Neo Agent100.02
Social Intents94.03Mizo90.0RANKINGfull ranking →AIVERIFIEDAI help desks that integrate with Salesforce
1
Fin98.02
Go4whatsup90.03Intercom90.0RANKINGfull ranking →AIVERIFIEDAI help desks with single sign-on
1Fin98.02Chatbase96.03
Brainfish94.0RANKINGfull ranking →AIVERIFIEDGDPR compliant AI help desks
1ChatBot by Text98.02
Macha94.03
Revve94.0RANKINGfull ranking →AIVERIFIEDHIPAA compliant AI help desks
1Fin98.02Chatbase96.03Intercom90.0RANKINGfull ranking →AIVERIFIEDAI help desks for ecommerce
1Fin98.02Social Intents96.03
eDesk94.0RANKINGfull ranking →SOFTWAREVERIFIEDIT service management software for small businesses
1
HelpDesk.com98.02
UserDeck98.03
UseResponse98.0RANKINGfull ranking →SAASVERIFIEDTop 10 Help Desks for Shopify Stores
1
Gorgias95.02
Tidio91.53
Zendesk88.0RANKINGfull ranking →AI TOOLSTop 10 AI FAQ Tools
1Zendesk95.02Intercom92.73
Freshdesk90.3RANKINGfull ranking →How HappyFox ranks
#9 in AI help desks for ecommerce
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Replace scattered inboxes and rigid legacy tools with one flexible, AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“Manage campaigns & requests Sales Pipeline & deal support By Industry Education Support students & staff Ecommerce Speedy customer support Healthcare Support for hospital ops Real Estate Serve agents & buyers By Company Size Small Business”HappyFox, own website
#10 in AI help desks for enterprises
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Replace scattered inboxes and rigid legacy tools with one flexible, AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“50,000 AI credits included Unlimited Users & contacts, all year Enterprise Built for security, scale & compliance SOC 2, HIPAA & GDPR, SSO/SAML, custom data retention, dedicated support, and tailored volume pricing across every product.”HappyFox, own website
#9 in AI help desks for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Replace scattered inboxes and rigid legacy tools with one flexible, AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“Support for hospital ops Real Estate Serve agents & buyers By Company Size Small Business Quick to set up, easy to scale”HappyFox, own website
#6 in AI help desks that integrate with Salesforce
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Replace scattered inboxes and rigid legacy tools with one flexible, AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“Connect the Tools Your Team Already Uses Slack MS Teams Zoom Google Meets Okta MS Entra ID Shopify MS Dynamics 365 Azure DevOps Jira Monday.com Salesforce”HappyFox, own website
#9 in AI help desks with single sign-on
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“Built for security, scale & compliance SOC 2, HIPAA & GDPR, SSO/SAML, custom data retention, dedicated support, and tailored volume pricing across every product.”HappyFox, own website
#7 in AI IT help desks that integrate with Microsoft Teams
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Replace scattered inboxes and rigid legacy tools with one flexible, AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“Connect the Tools Your Team Already Uses Slack MS Teams Zoom Google Meets Okta MS Entra ID Shopify MS Dynamics 365 Azure DevOps Jira Monday.com Salesforce”HappyFox, own website
#8 in GDPR compliant AI help desks
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Replace scattered inboxes and rigid legacy tools with one flexible, AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“Terms Privacy Cookie Policy Cookie Settings Status Security GDPR CCPA Request Form”HappyFox, own website
#5 in HIPAA compliant AI help desks
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Replace scattered inboxes and rigid legacy tools with one flexible, AI-powered help desk your team can launch quickly and use to resolve requests faster.”HappyFox, own website
“Built for security, scale & compliance SOC 2, HIPAA & GDPR, SSO/SAML, custom data retention, dedicated support, and tailored volume pricing across every product.”HappyFox, own website
#5 in IT service management software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“HappyFox Service Desk is a service management solution designed to help your IT team experience greater efficiency, reduce administrative burden, and follow ITIL practices without the heavy lifting.”HappyFox, own website
“Support for hospital ops Real Estate Serve agents & buyers By Company Size Small Business Quick to set up, easy to scale”HappyFox, own website
Alternatives to HappyFox
| BoldDesk Powerful autonomous AI for enterprise-grade support | #1 in IT service management software for Slack | 98.0 |
| Deskpro The human help desk for smarter ticketing | #2 in IT service management software for Slack | 94.0 |
| Mizo The modern service stack for MSPs | #3 in IT service management software for Slack | 94.0 |
 PeopleReignPower to your people. Make every employee your best employee. | #5 in IT service management software for Slack | 90.0 |
 Rezolve.aiAgentic AI service desk for IT, HR & finance | #6 in IT service management software for Slack | 90.0 |
 RisottoProduct | #7 in IT service management software for Slack | 90.0 |
Questions about HappyFox
How much does HappyFox cost?
Lister lists HappyFox's pricing as: $26 per user/month.
Who is HappyFox best for?
HappyFox is best for traditional IT and customer support.
Where does HappyFox rank?
HappyFox is ranked #4 in IT service management software for Slack (Lister Score 90.0), #5 in HIPAA compliant AI help desks (Lister Score 86.0), #5 in IT service management software for small businesses (Lister Score 90.0), #6 in AI help desks that integrate with Salesforce (Lister Score 86.0), #7 in AI IT help desks that integrate with Microsoft Teams (Lister Score 86.0), #8 in AI IT help desks for enterprises (Lister Score 86.0), #8 in GDPR compliant AI help desks (Lister Score 86.0), #8 in Top 10 AI FAQ Tools (Lister Score 78.7), #9 in AI help desks for small businesses (Lister Score 86.0), #9 in AI help desks with single sign-on (Lister Score 86.0), #9 in AI help desks for ecommerce (Lister Score 86.0), #10 in AI help desks for enterprises (Lister Score 86.0) and #10 in Top 10 Help Desks for Shopify Stores (Lister Score 74.0).
What are the best alternatives to HappyFox?
The closest alternatives on Lister are BoldDesk (#1 in IT service management software for Slack), Deskpro (#2 in IT service management software for Slack) and Mizo (#3 in IT service management software for Slack).
Is this your company?
Claim HappyFox to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.