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ChatBot by Text
Flat-rate pricing with AI resolutions and bundled helpdesk for sub-500 ticket teams
ChatBot by Text combines live chat and helpdesk functionality with flat per-month pricing that includes AI resolution capabilities. Designed for small teams handling under 500 tickets per month avoiding per-conversation fees.
| Pricing from | $19/month |
| Best for | Teams under 500 tickets/month |
| Website | chatbot.com |
Strengths and trade-offs
- Flat monthly pricing provides budget predictability for small teams
- Bundled live chat and helpdesk eliminates tool proliferation
- Pricing model becomes less attractive above 500 monthly tickets
- Limited scalability for teams experiencing rapid growth
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