01
LiveChat
Online customer service software and chat tool
LiveChat is an intuitive live chat software platform offering AI agents and omnichannel support.
98.0
Best AI live chat tools for Shopify stores in 2026
10 ranked, with a plain verdict on every entry.
LiveChat ranks first among the top 10 AI live chat tools for Shopify stores in 2026, with a Lister Score of 98.0.
LiveChat comes first on this list for small businesses and enterprises. ChatLab is built for online stores and hospitality businesses, and handles up to eighty percent of enquiries without human intervention. DelightChat serves small and medium sized D2C brands.RANKENTRYSCORETRENDFROM
1LiveChatLiveChat is an intuitive live chat software platform offering AI agents and omnichannel support98.0NEW$20/agent/month
LiveChatLiveChat is an intuitive live chat software platform offering AI agents and omnichannel support98.0NEW$20/agent/monthCURATED · UPDATED REGULARLY
The ranking, in detail
02
ChatLab
AI agent for customer service across chat, voice and email
ChatLab is an AI agent platform providing chatbot, email, voice and phone capabilities for customer support. It serves online stores and hotels by handling enquiries automatically across multiple channels.
96.0
03
DelightChat
Social-first helpdesk for D2C brands
DelightChat is a unified platform for managing customer support and running WhatsApp marketing. It is a customer service and marketing tool tailor-made for ecommerce brands that use WhatsApp, Instagram and other modern channels.
96.0
04
Social Intents
AI customer support & live chat for teams
Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.
96.0
05
AeroChat
Automate support and drive sales with AI
AeroChat is an omnichannel AI customer service platform that resolves tickets and drives sales.
94.0
06
ChatBot by Text
Flat-rate pricing with AI resolutions and bundled helpdesk for sub-500 ticket teams
ChatBot by Text is an AI chatbot software for websites. It helps customers and grows sales.
94.0
07
Chatonbo
Turn every visitor into a customer with an AI agent that acts.
Chatonbo is an AI chatbot platform for websites and online stores. It is best suited for Shopify businesses, lead generation efforts, and customer support teams seeking an advanced agent.
94.0
08
IllumiChat
AI-powered support built for Shopify stores
IllumiChat is an AI customer support agent designed specifically for Shopify stores. It handles product search, order tracking, and cart updates across multiple channels.
92.0
09
Relio
Your AI sales assistant that never sleeps
Relio is an AI sales assistant for e-commerce that boosts conversions around the clock. It recommends products, answers queries and closes sales in over ninety languages.
90.0
10
Zipchat AI
Your AI acts, not just answers.
Zipchat AI is an agentic platform for ecommerce that sells, supports and recovers carts across every channel. It understands intent and answers instantly while connecting to any tool.
90.0
Not on this ranking?
Positions 1, 2 and 3 are available to buy for twelve months.
Frequently asked questions
What is the best AI live chat tools for Shopify stores?
LiveChat ranks first on Lister. LiveChat is an intuitive live chat software platform offering AI agents and omnichannel support.
What are the top 10 AI live chat tools for Shopify stores?
1. LiveChat; 2. ChatLab; 3. DelightChat; 4. Social Intents; 5. AeroChat; 6. ChatBot by Text; 7. Chatonbo; 8. IllumiChat; 9. Relio; 10. Zipchat AI.
Are there free options for AI live chat tools for Shopify stores?
No free option is confirmed in the recorded pricing for this ranking. Check each provider's pricing page for current plans and trials.
What do the top four say they are built for?
LiveChat says it is built for small businesses and enterprises, and ChatLab for online stores and hospitality businesses. DelightChat says it is built for small and medium sized D2C brands, and Social Intents for Teams using collaboration tools.
What should a buyer check before signing up?
DelightChat states that the AI tool charges extra for the GPT-powered assistant add-on, and Social Intents that the Starter plan limits users to only four seats. Those are the limits each AI tool publishes itself, not a full account of any plan.
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