OpenSupports
Simple open source ticket system
OpenSupports is an open source ticket system designed to help small companies manage client inquiries effectively. It provides a fully responsive interface with tools for filtering, searching, and managing support tickets.
| Best for | small companies |
| Website | opensupports.com |
Company facts
| Social profiles | LinkedIn, X, Facebook, GitHub |
Facilities and features
- GDPR
What stands out
The product allows customers to create tickets via login or a simple form.
“You decide if you want your customers to log in or just use a form to create a ticket. Articles”OpenSupports, own website
OpenSupports supports multiple languages to make the system accessible to a global audience.
“Give your customers support by writing articles about frequently asked questions and How-To Guides. Multilanguage”OpenSupports, own website
Strengths and trade-offs
- The product allows customers to create tickets via login or a simple form.
- OpenSupports supports multiple languages to make the system accessible to a global audience.
Appears in
How OpenSupports ranks
#10 in IT service management software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 10; Fit to this ranking's criteria 40; Buying information on its own site 4.
“OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries.”OpenSupports, own website
“OpenSupports is made with love by our team to help small companies to be successful.”OpenSupports, own website
Alternatives to OpenSupports
 HelpDesk.comAI help desk software for support teams | #1 in IT service management software for small businesses | 98.0 |
 UserDeckSupport software that just works | #2 in IT service management software for small businesses | 98.0 |
 UseResponseAll-in-one customer service software suite | #3 in IT service management software for small businesses | 98.0 |
 LiveAgentHelpdesk and live chat software | #4 in IT service management software for small businesses | 92.0 |
 HappyFox | #5 in IT service management software for small businesses | 90.0 |
 SupportSystemBuild better customer relationships with SupportSystem | #6 in IT service management software for small businesses | 84.0 |
Questions about OpenSupports
Who is OpenSupports best for?
OpenSupports is best for small companies.
Where does OpenSupports rank?
OpenSupports is ranked #10 in IT service management software for small businesses (Lister Score 74.0).
What are the best alternatives to OpenSupports?
The closest alternatives on Lister are HelpDesk.com (#1 in IT service management software for small businesses), UserDeck (#2 in IT service management software for small businesses) and UseResponse (#3 in IT service management software for small businesses).
Is this your company?
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