Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!
| Website | haloitsm.com |
Company facts
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
- API
- Integrations
- GDPR
What stands out
The product leverages AI to triage, summarise and categorise incidents.
“Leverage the power of AI to Triage, Summarise and Categorise incidents or requests to enhance consistency, visibility, and efficiency.”HaloITSM, own website
HaloITSM delivers every required feature for AI-driven ITIL-compliant service desks.
“HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price.”HaloITSM, own website
Appears in
How HaloITSM ranks
#7 in Enterprise IT service management software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 12.
“AI-Powered ITSM Software | ITIL-aligned Service Desk Software - HaloITSM”HaloITSM, own website
“For enterprises that need an AI-driven ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price.”HaloITSM, own website
Alternatives to HaloITSM
 HelpSpotEmail-centric help desk with all-inclusive pricing | #1 in Enterprise IT service management software | 98.0 |
 DeskproProduct | #2 in Enterprise IT service management software | 94.0 |
 OTRSThe leading solution for your service management needs | #3 in Enterprise IT service management software | 94.0 |
 CDESKProduct | #4 in Enterprise IT service management software | 92.0 |
 Rezolve.aiAgentic AI service desk for IT, HR & finance | #5 in Enterprise IT service management software | 90.0 |
 SysAidProduct | #6 in Enterprise IT service management software | 90.0 |
Questions about HaloITSM
Where does HaloITSM rank?
HaloITSM is ranked #7 in Enterprise IT service management software (Lister Score 88.0).
What are the best alternatives to HaloITSM?
The closest alternatives on Lister are HelpSpot (#1 in Enterprise IT service management software), Deskpro (#2 in Enterprise IT service management software) and OTRS (#3 in Enterprise IT service management software).
Is this your company?
Claim HaloITSM to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.