net2phone
AI-powered unified communications for modern business
net2phone is a global cloud communications provider delivering innovative solutions for businesses of all sizes. It offers unified communications and contact centre platforms powered by artificial intelligence.
| Best for | businesses seeking AI-driven customer experience solutions |
| Website | net2phone.com |
Company facts
| Founded | 1990 |
| Headquarters | Newark, USA |
| Employees | 10 to 1,500 |
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube |
Facilities and features
- Published pricing
- Integrations
- SOC 2
- Mobile app
What stands out
The product features an AI agent that handles customer interactions automatically around the clock.
“AI Agent Resolve customer interactions, automatically Voice or chat, your AI agent handles interactions end-to-end, 24/7.”net2phone, own website
The product provides unlimited calling to the US, Canada, and over forty international countries.
“Unlimited Calling Make and receive calls anywhere in the US and Canada, PLUS over 40 international countries,”net2phone, own website
Strengths and trade-offs
- The product features an AI agent that handles customer interactions automatically around the clock.
- The product provides unlimited calling to the US, Canada, and over forty international countries.
Appears in
HIPAA-compliant IVR software
1
CallShaper96.02
Dialpad Connect94.03
Telebroad94.0RANKINGfull ranking →SOFTWAREVERIFIEDContact centre software for healthcare
1
Daktela98.02
Avochato96.03
Octella94.0RANKINGfull ranking →How net2phone ranks
#5 in Contact centre software for healthcare
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“uContact Customer-first contact center platform. Advanced Connectivity Solutions Platform Connections”net2phone, own website
“Global Connect Developer Portal Solutions Industries Education Hospitality Law Offices Property Managers Accounting Real Estate Car Dealerships Healthcare Medical Offices Government/Municipalities Fintech Collections By Size Small Business Enterprise Multinational Plans & Pricing Partners Partner…”net2phone, own website
#8 in HIPAA-compliant IVR software
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“Customized a welcome greeting to answer incoming calls, provide information and options to callers, and route calls to the proper person or department.”net2phone, own website
“Security & compliance SOC 2 certified, HIPAA compliant, and fully encrypted.”net2phone, own website
Alternatives to net2phone
| Daktela AI-powered contact centre platform transforming customer service | #1 in Contact centre software for healthcare | 98.0 |
| Avochato The easiest business text messaging software for teams | #2 in Contact centre software for healthcare | 96.0 |
| Octella Boost your business with a custom omnichannel contact centre | #3 in Contact centre software for healthcare | 94.0 |
 8x8AI-powered unified communications for customer-centric businesses | #4 in Contact centre software for healthcare | 90.0 |
 PanTerra NetworksAI-powered UCaaS & business phone system for growing teams | #6 in Contact centre software for healthcare | 88.0 |
 NovelvoxThe execution layer for regulated CX | #7 in Contact centre software for healthcare | 84.0 |
Questions about net2phone
Who is net2phone best for?
net2phone is best for businesses seeking AI-driven customer experience solutions.
Where does net2phone rank?
net2phone is ranked #5 in Contact centre software for healthcare (Lister Score 90.0) and #8 in HIPAA-compliant IVR software (Lister Score 90.0).
What are the best alternatives to net2phone?
The closest alternatives on Lister are Daktela (#1 in Contact centre software for healthcare), Avochato (#2 in Contact centre software for healthcare) and Octella (#3 in Contact centre software for healthcare).
Where is net2phone based?
net2phone is headquartered in Newark, USA, and was founded in 1990.
Is this your company?
Claim net2phone to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.