FreeHelpDesk
The free helpdesk ticketing system for small business
Ranked #8 in IT service management software for small businesses.
FreeHelpDesk is a free help desk ticketing system designed for small businesses. It serves as a powerful alternative to expensive enterprise software.
At a glance
| Best for | Small Businesses |
From FreeHelpDesk's own website.
Facilities and features
Its website also mentions:
- Free plan
What stands out
The product is 100% free forever with no credit card required.
“100% free.”FreeHelpDesk, own website
The product offers a quick five-minute setup process.
“5-minute setup Essential features only No commitments”FreeHelpDesk, own website
How it ranks
FreeHelpDesk is ranked 8th of 10 in IT service management software for small businesses (Lister Score 80.0).
#8 in IT service management software for small businesses · Lister Score 80.0
Offers a quick five-minute setup process.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 4.
“📋 Smart Ticket Management Create, track, and resolve support tickets efficiently.”FreeHelpDesk, own website
“Free Help Desk Ticketing System for Small Business The powerful Zendesk alternative you've been waiting for.”FreeHelpDesk, own website
| Rank | IT service management software for small businesses | Score |
|---|---|---|
| 1 | HelpDesk.com | 98.0 |
| 2 | UserDeck | 98.0 |
| 3 | UseResponse | 98.0 |
| 4 | LiveAgent | 92.0 |
| 5 | HappyFox | 90.0 |
| 6 | SupportSystem | 84.0 |
| 7 | SmarterTools | 82.0 |
| 8 | FreeHelpDesk | 80.0 |
| 9 | Octopus ITSM | 80.0 |
| 10 | OpenSupports | 74.0 |
Frequently asked questions
How does FreeHelpDesk rank on Lister?
FreeHelpDesk is ranked 8th of 10 in IT service management software for small businesses (Lister Score 80.0).