OpenSupports
Simple open source ticket system
Ranked #10 in IT service management software for small businesses.
OpenSupports is an open source ticket system designed to help small companies manage client inquiries effectively. It provides a fully responsive interface with tools for filtering, searching, and managing support tickets.
At a glance
| Best for | small companies |
From OpenSupports's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook, GitHub |
Facilities and features
Its website also mentions:
- GDPR
What stands out
The product allows customers to create tickets via login or a simple form.
“You decide if you want your customers to log in or just use a form to create a ticket. Articles”OpenSupports, own website
OpenSupports supports multiple languages to make the system accessible to a global audience.
“Give your customers support by writing articles about frequently asked questions and How-To Guides. Multilanguage”OpenSupports, own website
How it ranks
OpenSupports is ranked 10th of 10 in IT service management software for small businesses (Lister Score 74.0).
#10 in IT service management software for small businesses · Lister Score 74.0
Supports multiple languages to make the system accessible to a global audience.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 10; buying information on its own site 4.
“OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries.”OpenSupports, own website
“OpenSupports is made with love by our team to help small companies to be successful.”OpenSupports, own website
| Rank | IT service management software for small businesses | Score |
|---|---|---|
| 1 | HelpDesk.com | 98.0 |
| 2 | UserDeck | 98.0 |
| 3 | UseResponse | 98.0 |
| 4 | LiveAgent | 92.0 |
| 5 | HappyFox | 90.0 |
| 6 | SupportSystem | 84.0 |
| 7 | SmarterTools | 82.0 |
| 8 | FreeHelpDesk | 80.0 |
| 9 | Octopus ITSM | 80.0 |
| 10 | OpenSupports | 74.0 |
Frequently asked questions
How does OpenSupports rank on Lister?
OpenSupports is ranked 10th of 10 in IT service management software for small businesses (Lister Score 74.0).